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Open nowPosted 28 hours ago

Customer Service Representative

EURES job mobility portal590,024 open roles

Where
Halle-Vilvoorde, Belgium
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Your applicationOpen nowCustomer Service RepresentativeEURES job mobility portal · Halle-Vilvoorde, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

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The clock on this job

Early applications get read.

10.5% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 9 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.3%3 days
  3. 10.5%7 days
  4. 15.9%14 days
  5. 34.1%30 days
This job: posted 28 hours ago

EURES job mobility portal median: 9 days open

The posting

As a Customer Service Representative, you will take ownership of the entire order-to-delivery process and ensure a seamless customer experience.

Client Details

Our client is a well-established international company active in the consumer goods sector, renowned for its premium products and strong brand reputation across Europe. To support their Customer Service team, they are currently looking for a Customer Service Representative to manage the French or English-speaking market and act as a key link between customers, sales teams, and logistics partners.

Description

As a Customer Service Representative, you will take ownership of the entire order-to-delivery process and ensure a seamless customer experience.

Your responsibilities will include:

  • Acting as the first point of contact for customers and the sales team regarding orders and delivery-related matters.
  • Processing and managing customer orders accurately in SAP.
  • Ensuring correct pricing, promotions, product availability, quantities, and delivery conditions.
  • Following up on orders from entry through to final delivery.
  • Coordinating deliveries and managing logistics-related queries.
  • Resolving issues that may impact order shipment or customer satisfaction.
  • Preparing and sharing reports on backorders and open orders.
  • Working closely with sales, logistics, and other internal stakeholders to ensure excellent service levels.
  • Supporting the onboarding and setup of new customers.
  • Contributing to continuous improvement within the customer service process.
  • Experience in Customer Service, Internal Sales, Order Management, or a similar customer-facing administrative role.
  • Good knowledge of SAP is a strong asset.
  • Comfortable working with Excel and managing data accurately.
  • Fluent in French and English. Additional European languages are considered a plus.
  • Strong organizational and problem-solving skills.
  • Customer-oriented with excellent communication abilities.
  • Proactive and able to work independently while maintaining a strong team spirit.
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