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Open nowPosted 17 days ago

Customer Service Representative

EURES job mobility portal122,767 open roles

Where
Halle-Vilvoorde, Belgium
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Your applicationOpen nowCustomer Service RepresentativeEURES job mobility portal · Halle-Vilvoorde, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 17 days ago

The posting

Ben jij klantgericht, organisatorisch sterk en hou je ervan om verschillende taken tegelijk in goede banen te leiden? Voor een sterk groeiende, internationale speler in de distributiesector, gevestigd in Wemmel, zijn we op zoek naar een Customer Service Representative die het verschil wil maken voor klanten én collega's.

Jouw taken:

  • Ondersteunen van klanten en salesmedewerkers bij orderbeheer, logistieke vragen, offertes, klachten, retourzendingen en documentatie.
  • Beheren van verkooporders vanaf het invoeren van de order tot en met de bevestiging en verdere opvolging.
  • Aanmaken en bijhouden van klantgegevens in ons ERP-systeem en ervoor zorgen dat deze informatie actueel blijft.
  • Fungeren als eerste aanspreekpunt voor klanten in de Benelux en de Franse markt, waarbij je zorgt voor een uitstekende klantervaring.
  • Nauw samenwerken met de afdelingen Logistiek, Inkoop, Finance en Credit Management om klanten tijdig en effectief te helpen.
  • Zorgen voor correcte en actuele klantinformatie en een vlotte communicatie tussen alle betrokken partijen.
  • Deelnemen aan teamvergaderingen en bijdragen aan initiatieven gericht op continue verbetering.

Wat zoeken we in een Customer Service Representative:

  • Een goede beheersing van het Nederlands, Frans en Engels.
  • Ervaring in klantenservice, sales support, orderbeheer of een vergelijkbare functie.
  • Uitstekende communicatieve vaardigheden en het vermogen om goede klantrelaties op te bouwen.
  • Sterke organisatorische vaardigheden, met een hoge mate van nauwkeurigheid en oog voor detail.
  • Een proactieve en oplossingsgerichte instelling, met sterke probleemoplossende vaardigheden.
  • In staat om zowel zelfstandig als goed samen te werken binnen een team.
  • Goede kennis van Microsoft Office, waaronder Outlook, Excel, Word en PowerPoint.
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One press. We do the rest.

  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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