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Open nowPosted 7 days ago

Customer Success & Inside Sales FR/NL

EURES job mobility portal280,773 open roles

Where
Hasselt, Belgium
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Your applicationOpen nowCustomer Success & Inside Sales FR/NLEURES job mobility portal · Hasselt, Belgium
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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 7 days ago

The posting

About this job

Pour le compte d’un acteur digital en forte croissance actif dans la mise en relation B2B dans le secteur des équipements et de la location de machines, nous recherchons un(e) Customer Success & Inside Sales.

Vous rejoignez une équipe dynamique et contribuez activement à la gestion et au suivi des clients existants, avec un fort accent sur la qualité de service, la réactivité et la satisfaction client.

Le poste est basé à Genk et environs, avec une organisation de travail flexible incluant une présence sur site majoritaire et une possibilité de télétravail à convenir selon la situation.

Jouw verantwoordelijkheden

Vos responsabilités

  • Gérer les demandes clients par téléphone et par e-mail
  • Assurer le suivi administratif des dossiers clients (facturation, mises à jour, suivi opérationnel)
  • Accompagner les clients dans l’utilisation de la plateforme et des services
  • Identifier les besoins des clients et les orienter vers les solutions adaptées
  • Assurer un suivi rigoureux et qualitatif des demandes entrantes
  • Contribuer à la satisfaction et à la fidélisation des clients existants
  • Collaborer avec les équipes internes pour garantir un service fluide et efficace
  • Maîtriser le français à un niveau excellent (oral et écrit)
  • Disposer d’une bonne maîtrise du néerlandais (atout)
  • Avoir une première expérience en customer service, support commercial ou inside sales (1 à 2 ans idéalement)
  • Être orienté(e) client et solution
  • Être à l’aise avec les outils digitaux et les CRM
  • Faire preuve de rigueur administrative et de sens de l’organisation
  • Être capable de gérer plusieurs demandes simultanément dans un environnement dynamique
  • Être communicatif(ve), structuré(e) et orienté(e) qualité de service
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