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Open nowPosted 30 days ago

Customer Support Engineer

EURES job mobility portal28,232 open roles

Where
Utrecht, Netherlands
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Your applicationOpen nowCustomer Support EngineerEURES job mobility portal · Utrecht, Netherlands
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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.9%7 days
  4. 14.2%14 days
  5. 34.1%30 days
This job: posted 30 days ago

The posting

Man achter laptop Harderwijk of Assen en Hybride Customer Support Engineer - Medior/Senior aoW3RFov7W7ohI25 MBO HBO Vast Gelderland Drenthe 36 - 40 uur 40 uur Euro 3000 - 3100 Euro 4000 - 4200 Korte omschrijving Customer Support Engineer met (MSP)-ICT ervaring die graag klanten helpt en écht zorgt voor een oplossing, ben jij dat? Over de job Voor onze opdrachtgever zijn wij op zoek naar een Customer Support Engineer - medior/senior, voor dienstverband bij hen. Wanneer Outlook niet start, Teams vastloopt of iemand ineens geen netwerk toegang meer heeft, dan ben jij degene die overzicht houdt en het oplost, al dan niet zelfstandig of met hulp van een meer ervaren collega. Je luistert, stelt de juiste vragen en zorgt dat gebruikers snel verder kunnen en op de hoogte worden gehouden. Je werkt vanuit Harderwijk of Assen met mogelijkheid tot hybride werken. Je ondersteunt eindgebruikers in hun dagelijks werk of tijdens grote migratietrajecten en zorgt voor een professionele, vriendelijke en effectieve ondersteuning. Concreet zijn we voor opdrachtgever op zoek naar iemand met (MSP) ICT-ervaring die graag klanten helpt en écht zorgt voor een oplossing. Wat doe je? In jouw rol als Customer Support Engineer houd je je onder andere bezig met: - Beantwoorden van vragen van klanten met vragen of problemen rondom Microsoft werkplekken, draadloze netwerken of Securty incidenten - Analyseren en oplossen van issues met o.a. Microsoft 365-, Azure- omgevingen, netwerken, telefonie. - Vastleggen van je werk, gemaakte oplossing en bijdragen aan onze documentatie - Signaleren van terugkerende problemen en meedenken over structurele verbeteringen. - Afstemmen met collega's wanneer extra technische verdieping nodig is - Klanten op een duidelijke, rustige en klantvriendelijke manier helpen, ook als de druk hoog is Wat ben je? Jij wordt blij van mensen helpen én van het oplossen van technische puzzels. Je communiceert helder, blijft rustig en...

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