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Open nowPosted 31 hours ago

Helpdesk- en supportmedewerker (m/v/x) – Heusden-Zolder

EURES job mobility portal594,927 open roles

Where
Hasselt, Belgium
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Your applicationOpen nowHelpdesk- en supportmedewerker (m/v/x) – Heusden-ZolderEURES job mobility portal · Hasselt, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

10.5% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 9 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.3%3 days
  3. 10.5%7 days
  4. 15.9%14 days
  5. 34.1%30 days
This job: posted 31 hours ago

EURES job mobility portal median: 9 days open

The posting

Bij i-Theses ontwikkelen we software voor de prefabbetonindustrie. Met AutoPrecast tekenen en detailleren onze klanten hun prefab elementen, en met PlanDesk plannen en sturen ze hun productie. Voor ons team in Heusden-Zolder zoeken we een helpdesk- en supportmedewerker die onze klanten bij beide pakketten vlot en deskundig verder helpt.

Je bent het eerste aanspreekpunt voor onze gebruikers. Je beantwoordt vragen telefonisch, per mail en via het ticketsysteem. Je zoekt problemen uit tot op de bodem en zorgt dat de klant snel weer verder kan. Waar nodig schakel je onze ontwikkelaars in. Omdat je de taal van de bouw spreekt, begrijp je meteen waar de klant mee zit.

Wat voor ons een must is:

  • Klantgericht: je luistert, denkt mee en houdt de klant op de hoogte tot zijn vraag opgelost is.
  • Accuraat: je werkt nauwkeurig, legt duidelijk uit en volgt je tickets consequent op.
  • Bouwkundig inzicht: je leest vlot plannen en begrijpt hoe een gebouw of prefab element in elkaar zit, bijvoorbeeld vanuit een opleiding bouwkunde of ervaring als tekenaar.
  • Engels: je hebt een grondige kennis van het Engels, mondeling en schriftelijk.

Een grote meerwaarde:

  • Kennis van AutoCAD.
  • Kennis van Frans en/of Duits is mooi meegenomen.
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One press. We do the rest.

  1. A CV for this posting

    Written against EURES job mobility portal's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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