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Open nowPosted 9 days ago

Junior bachelor / helpdeskmedewerker NL/FR - softwarebedrijf

EURES job mobility portal280,773 open roles

Where
Gent, Belgium
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Your applicationOpen nowJunior bachelor / helpdeskmedewerker NL/FR - softwarebedrijfEURES job mobility portal · Gent, Belgium
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7.8% of postings close within 7 days. Measured by our own scanner across the market.

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  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 9 days ago

The posting

MANPOWER Office People is specialist in het rekruteren van bedienden. We gaan telkens voluit voor de 'Perfect Match' tussen werkgever en sollicitant! Welcome to a world of opportunity!

Customer Support Medewerker - helpdesk NL/FR medewerker gezocht voor leuke scale up in centrum Gent

Voor een innovatieve softwareontwikkelaar zoeken we een nauwkeurige en klantgerichte Customer Service Medewerker NL/FR voor eerstelijnstelefonie

Jobomschrijving

  • In deze rol ga je de back office in een eerste fase ondersteunen en ben jij hét eerste aanspreekpunt voor klanten
  • Je onderzoekt de vraag en helpt de klant zo goed mogelijk verder waarbij je alles registreert in het systeem.
  • Je informeert de klant over de voortgang van projecten en gemaakte afspraken.
  • Complexere vragen stuur je door naar de back office die dit verder zal opvolgen
  • Je werkt met een gebruiksvriendelijk platform om klantgegevens, meetdata en facturaties correct te verwerken.
  • Ben jij iemand die houdt van inbound telefonie, vlot Nederlands en Frans (8/10) praat én graag helpt?
  • Combineer je dit graag met een stevige dosis energie en klantgerichtheid?
  • Lees dan zeker verder!
  • Je beschikt over een bachelordenkniveau en je bent digitaal aangelegd
  • Je hebt bij voorkeur ervaring met telefonie op een binnendienst, helpdesk of customer service maar bachelor schoolverlaters met een goede kennis Frans zijn ook welkom om zich kandidaat te stellen
  • Tot slot voel je je thuis in een dynamische werkomgeving en heb je affiniteit met IT en digitale processen, doch is er geen ervaring of specifieke IT kennis vereist.
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