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Open nowPosted 35 hours ago

Klantenservice Medewerker Klachten

EURES job mobility portal317,103 open roles

Where
Groot-Rijnmond, Netherlands
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Your applicationOpen nowKlantenservice Medewerker KlachtenEURES job mobility portal · Groot-Rijnmond, Netherlands
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 3 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 35 hours ago

EURES job mobility portal median: 3 days open

The posting

Klantenservice medewerker klachten in Rotterdam Maak échte impact op klanttevredenheid én duurzaamheid. Start als klantenservice medewerker in Rotterdam en verdien een topsalaris tot € 4.200,- bruto! Wat ga je doen? Help jij onze zakelijke klanten graag uit de brand en zorg je ervoor dat ze altijd met een glimlach de telefoon ophangen? Als klantenservice medewerker klachten in Rotterdam ben jij het visitekaartje van onze organisatie. Wanneer processen op de weg of in de operations even niet soepel lopen, ben jij degene die de rust bewaart en direct met een passende oplossing komt. Je schakelt moeiteloos tussen verschillende afdelingen en zorgt ervoor dat onze dienstverlening elke dag nóg beter wordt. Onze organisatie is een grote, nuchtere speler in de duurzame afvalverwerking en recycling. We werken hard aan een groene toekomst en vinden een langdurige klantrelatie ontzettend belangrijk. We geloven in teamwork en bieden jou een werkomgeving waarin je jezelf constant kunt blijven ontwikkelen. Je werkt 32 uur per week en na je inwerkperiode kun je rekenen op fijne thuiswerkmogelijkheden. Wat ga je doen als Klantenservice medewerker? - Klantcontact onderhouden: Het professioneel opvangen van vragen en klachten van zakelijke relaties via telefoon en mail; - Schakelen met Operations: Direct contact opnemen met de planners en chauffeurs buiten om logistieke issues snel recht te zetten; - Klanttevredenheid waarborgen: Klanten proactief informeren over de status van hun melding en zorgen voor een 100% tevreden gevoel; - Data registreren: Het up-to-date houden van klantgegevens en het accuraat loggen van service-updates in Google Workspace en ons ERP-systeem. Wat wij vragen - Minimaal hbo werk- en denkniveau; - Bij voorkeur minimaal 3 jaar ervaring in een commerciële binnendienst- of klantenservicerol; - Handig met Google Workspace, CRM- en ERP-systemen; - Je bent communicatief sterk, positief ingesteld en woont in de regio Rotterdam....

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