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Open nowPosted 17 days ago

Manager Customer Service met kennis Duits of Spaans

EURES job mobility portal122,889 open roles

Where
Tielt, Belgium
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Your applicationOpen nowManager Customer Service met kennis Duits of SpaansEURES job mobility portal · Tielt, Belgium
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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
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  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 17 days ago

The posting

Nav het toenemend aantal klanten zoek ik, samen met onze klant, versterking voor de commerciële binnendienst.

Huidig sales team bestaat uit:

  • een 5 tal externe sales medewerkers
  • en een 10-tal sales support medewerkers

Je werkt samen in een groot landschapsbureau.

Wat houdt jouw rol als Manager Customer Service in?

  • Als Administratief Commercieel Medewerker ben je het eerste aanspreekpunt en de trekker van het team Je verdeelt de taken, stelt prioriteiten en zorgt voor een goede samenwerking over de verschillende afdelingen heen
  • Naast het aansturen van het team werk je ook operationeel mee: Je biedt administratieve ondersteuning van de externe sales Je behandelt binnenkomende telefoons & mails van klanten (eigen klantenportefeuille) Je geeft prijscontracten in Je geeft ondersteuning bij wijzigingen rond verpakking of collectie Je hebt contact met klanten, externe sales, afdeling verpakking en kwaliteit

Wat verwachten we van jou als Manager Customer Service?

  • Je bent in het bezit van Bachelor of Master diploma (Communicatie, Economie, Toerisme, Transport of Taal) of bent gelijkwaardig door ervaring
  • Je hebt een zeer goede kennis Nederlands, een goede kennis Engels (voertaal binnen het bedrijf) & een goede kennis Duits of Spaans
  • Je hebt relevante werkervaring (minimum 2 jaar): customer service, back office, sales assistant, internal sales, teamlead, customer service manager, ...
  • Je hebt bij voorkeur ervaring met het leiden van een team
  • Je bent een nauwkeurige werker en houdt van administratief werk
  • Je bent in staat complexere dossiers te behandelen (vb. uitrekenen commerciële tegemoetkomingen)
  • Je kan vlot overweg met Excel
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