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Open nowPosted 22 days ago

Medewerker Customer Care/Service Desk

EURES job mobility portal222,662 open roles

Where
Halle-Vilvoorde, Belgium
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Your applicationOpen nowMedewerker Customer Care/Service DeskEURES job mobility portal · Halle-Vilvoorde, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 22 days ago

The posting

Robert Half is op zoek naar een voltijdse Medewerker Customer Care/Service Desk (M/V/X) voor een gekende speler in de technische dienstverlenging.

Onze klant is gelegen in Grimbergen. Onze klant is één van de grootste technische dienstverleners van België. Je komt terecht in een team van een 5-tal personen op servicedesk.

Als Medewerker Customer Care/Service Desk (m/v/x) heb je volgende taken:

  • Je beantwoordt inkomende aanvragen van klanten over problemen met elektriciteit, airco, liften of verwarming;
  • Je opent intern een dossier;
  • Je verzorgt de telefonie;
  • Je noteert alle gegevens van de klant zoals adres, naam etc en maakt een ticket aan;
  • Je zoekt een technieker die het probleem kan verhelpen;
  • Je neemt contact op met de technieker;
  • Je encodeert de interventies van techniekers;
  • Je maakt bestelbonnen voor het materiaal van de technici op;
  • Je verzorgt de facturatie van de interventies;
  • Je linkt de PO-nummer aan de interventie.

Als Medewerker Customer Care/Service Desk (m/v/x) heb je volgend profiel:

  • Je hebt minimum een diploma middelbaar onderwijs;
  • Je hebt bij voorkeur een eerste ervaring binnen administratie/customer service. Dit kan ook een studentenjob of een stage zijn;
  • Je hebt een zeer goede kennis van het Nederlands, zowel mondeling als geschreven. Kennis van het Engels en Frans is een pluspunt;
  • Je bent klantvriendelijk ingesteld;
  • Je bent vlot aan de telefoon;
  • Je kan inschatten welke interventies dringend zijn en welke niet.
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One press. We do the rest.

  1. A CV for this posting

    Written against EURES job mobility portal's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

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