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Open nowPosted 43 days ago

Operationeel Planner Klantcontact

EURES job mobility portal28,232 open roles

Where
West-Noord-Brabant, Netherlands
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Your applicationOpen nowOperationeel Planner KlantcontactEURES job mobility portal · West-Noord-Brabant, Netherlands
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  4. 14.2%14 days
  5. 34.1%30 days
This job: posted 43 days ago

The posting

Operationeel Planner Klantcontact Breda BREDA 32 - 37 uur Direct naar: - Wij bieden - Wij vragen - Het bedrijf - Direct Contact Standplaats BREDA Salaris € 3,35 - € 4,38 per maand Aantal uren per week 32 - 37 uur Opleidingsniveau HBO Dienstverband Full time Vakgebied Overig - Als Operationeel Planner Klantcontact in Breda werk je 32 tot 37 uur per week. Je zorgt ervoor dat de planning en bezetting van het zakelijke klantcontact soepel verloopt. Iedere dag is anders, want je speelt snel in op veranderingen en houdt het overzicht. Jouw werk heeft direct invloed op het succes van de organisatie. Een gemiddelde werkdag begint met het controleren van de planning. Je kijkt of er genoeg collega's zijn op de verschillende klantcontactkanalen. Komt er extra drukte? Dan stuur je snel bij. Je analyseert cijfers, overlegt met teamleiders en maakt een plan om de dag goed te laten verlopen. Je bedenkt ook verbeteringen voor de processen en denkt mee over nieuwe technologieën zoals AI. Deze baan is perfect als je graag puzzelt, snel schakelt en goed overzicht houdt. Je werkt in een enthousiast team waar jouw ideeën welkom zijn. Wil je graag invloed uitoefenen op de operatie en je ontwikkelen in planning en klantcontact? Dan is dit jouw kans! Solliciteer en maak het verschil. Wij bieden - - Salaris tussen €3.353 en €4.379 bruto per maand; - Uitdagende functie met veel verantwoordelijkheid; - Je wordt geplaatst op de afdeling sales of service (op basis van je ervaring); - Directe invloed op de dagelijkse operatie; - Goede ontwikkel- en doorgroeimogelijkheden; - Pensioenregeling; - Reiskostenvergoeding; - Werken in een informeel en energiek team; - Werkplek direct naast station Breda. Wij vragen - - Hbo werk- en denkniveau; - Minimaal 1 jaar ervaring met planning, capaciteitsmanagement of coördinatie; - Affiniteit met klantcontact, sales of contactcenters; - Sterke analytische vaardigheden en ervaring met het werken met KPI...

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