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Open nowPosted 39 hours ago

Product Support Engineer & Trainer

EURES job mobility portal293,565 open roles

Where
Zuidwest-Drenthe, Netherlands
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Your applicationOpen nowProduct Support Engineer & TrainerEURES job mobility portal · Zuidwest-Drenthe, Netherlands

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  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 39 hours ago

The posting

Product Support Engineer & Trainer Hiab is the pioneer in smart and sustainable on road load handling solutions. We believe in more than just work - we believe in making a difference for our customers to building a better tomorrow. Say Hi! to your next challenge - explore the opportunity and apply below! Your mission Are you the technical expert who not only solves complex issues, but also has a passion for sharing knowledge? At Hiab-the global market leader in load handling equipment-we are looking for a Product Support Engineer & Trainer for 40 hours a week. You will be based at our branch in Meppel, the Netherlands. As a Product Support Engineer & Trainer, you form the technical heart of our organization and report directly to the Team Lead Service Support. Your role strikes a great balance between providing high-quality technical support and delivering training sessions. Key responsibilities - Supporting customers, dealers, and service centers with technical inquiries and issues-on-site, over the phone, and via remote support - Advising internal departments on the sales and installation/assembly of our cranes and demountable systems - Developing and testing customer-speci fi c solutions, such as custom PLC control systems - Preparing quotations for modi fi cations or overhauls of cranes and demountables, as well as managing product recalls - Feeding fi eld experience back to our manufacturing facilities to drive continuous structural improvements locally and globally - Planning, developing, and delivering technical training sessions for employees, managers, and dealers in the Netherlands and Belgium - Creating work instructions and training documentation - Providing clear delivery instructions during the handover of HIAB products. What we are looking for - Relevant qualification at the Dutch higher vocational (HBO) or upper secondary vocational (MBO level 4) level - Minimum of 3 years experience in a simialr role -...

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