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Open nowPosted 16 hours ago

Service Manager IT

EURES job mobility portal503,505 open roles

Where
Utrecht, Netherlands
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Your applicationOpen nowService Manager ITEURES job mobility portal · Utrecht, Netherlands
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

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The clock on this job

Early applications get read.

9.0% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.9%3 days
  3. 9.0%7 days
  4. 15.5%14 days
  5. 34.0%30 days
This job: posted 16 hours ago

EURES job mobility portal median: 6 days open

The posting

Locatie - Houten Functie - IT Service Manager Expertise - Relatiebeheer | optimalisaties initiëren Deze functie past bij jou als. Je het leuk vindt om verschillende belangen bij elkaar te brengen. Je begrijpt dat service delivery meer is dan het oplossen van incidenten: het gaat om het bewaken van afspraken, het verbeteren van de dienstverlening, het onderhouden van klantrelaties en het creëren van duidelijkheid tussen klant en de interne teams. Threat hunting is a most noble and proactive quest, wherein we seek out and identify potential security threats or anomalies that may have eluded detection by our more traditional security measures, such as our detection spells. Boaz, Teamlead SOC Wil jij als Service Manager de klantverwachtingen niet alleen waarmaken, maar juist overtreffen? Als Service Manager ben je verantwoordelijk voor de kwaliteit, continuïteit en verdere verbetering van onze dienstverlening aan klanten. Je bent het vaste aanspreekpunt op operationeel en tactisch niveau en vormt de verbindende schakel tussen de klant, onze specialistische IT-teams en externe leveranciers. Je bewaakt de gemaakte afspraken, stuurt op SLA's en KPI's, leidt service review meetings en vertaalt klantbehoeften naar concrete verbeteracties. Tegelijkertijd bouw je aan duurzame klantrelaties en signaleer je commerciële kansen die voortkomen uit de behoeften van onze klanten. Je werkt binnen een omgeving waarin managed services en securityservices centraal staan. Daarbij werk je nauw samen met specialistische teams op het gebied van Infra & Workplace, Data & AI en Security. Je zorgt ervoor dat de dienstverlening aan onze klanten niet alleen voldoet aan de gemaakte afspraken, maar continu wordt bewaakt en verbeterd. Klantrelatie & Service Delivery - Je bent het vaste aanspreekpunt voor klanten op operationeel en tactisch niveau; - Je organiseert en leidt periodieke service review meetings; - Je bespreekt de Service Level Rapport...

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