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Open nowPosted 22 days ago

Teamcoach Retail Life Insurance

EURES job mobility portal122,767 open roles

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Région de Bruxelles-Capitale/Brussels Hoofdstedelijk Gewest, Belgium
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Your applicationOpen nowTeamcoach Retail Life InsuranceEURES job mobility portal · Région de Bruxelles-Capitale/Brussels Hoofdstedelijk Gewest, Belgium
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 22 days ago

The posting

Azuro rekruteert momenteel een Teamcoach Retail Life Insurance.

In deze rol neem je de leiding over een team van dossierbeheerders die actief zijn binnen individuele levensverzekeringen (Retail Life). Je combineert people management met operationele opvolging en draagt bij aan een efficiënte en kwaliteitsvolle dienstverlening.

Als Teamcoach stuur je een team van een 15-tal dossierbeheerders aan die instaan voor het beheer van Retail Life verzekeringsdossiers.

Het tweetalig team (NL/FR) behandelt dossiers van A tot Z: van acceptatie en polisopmaak tot wijzigingen en uitkeringen.

Meer concreet omvat je functie de volgende verantwoordelijkheden:

  • Je bewaakt de correcte en efficiënte uitvoering van processen binnen levensverzekeringen (acceptatie en polisbeheer).
  • Je zorgt ervoor dat deadlines, kwaliteitsnormen en compliance-vereisten strikt worden nageleefd.
  • Je detecteert opportuniteiten tot procesoptimalisatie met focus op efficiëntie, kwaliteit en klantentevredenheid.
  • Je ondersteunt je team met jouw inhoudelijke expertise in individuele levensverzekeringen.
  • Je adviseert dossierbeheerders bij complexere cases en uitzonderingen.
  • Je stemt af met interne stakeholders zoals Product Management, Risk, Actuariaat, Legal en Compliance.
  • Je zorgt voor heldere communicatie en rapportering naar interne diensten en management.
  • Je coacht en begeleidt je teamleden in hun dagelijkse werking en professionele groei.
  • Je stimuleert een positieve teamdynamiek en betrokkenheid.
  • Je organiseert en leidt teammeetings en zorgt voor duidelijke afspraken en processen.
  • Je volgt prestaties op en stuurt bij waar nodig.
  • Een functie met impact en verantwoordelijkheid binnen een stabiele en professionele omgeving.
  • 3 dagen thuiswerk per week en flexibele werkuren.
  • Een ruim aantal vakantiedagen en de mogelijkheid tot een goede work-life balans.
  • Een aantrekkelijk en flexibel verloningspakket met mooie aanvullende voordelen.
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