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Open nowPosted 2 days ago

Telenet Business - B2B Call Agents

EURES job mobility portal298,592 open roles

Where
Halle-Vilvoorde, Belgium
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Your applicationOpen nowTelenet Business - B2B Call AgentsEURES job mobility portal · Halle-Vilvoorde, Belgium
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 2 days ago

The posting

Word jij onze nieuwe Telenet Business Sales Planner?

  • Doe de check! Ben je een vlotte babbelaar?
  • Hou je van telefonisch contacten leggen?
  • Ben je gemotiveerd?
  • Stimuleren commerciële targets jou?

Dan is deze job wellicht iets voor jou!

What’s expected of you?

  • Per telefoon contacteer je zelfstandigen en bedrijven en breng je onze bestaande klanten en eveneens potentieel nieuwe klanten op de hoogte van de nieuwste pakketten van Telenet Business. •
  • Je informeert hen over het feit dat de accountmanager zijn ronde doet en, afhankelijk van de behoeften en de business opportuniteiten, bij de klant ter plaatste zal langskomen voor een check-up / optimalisatie.
  • Je maakt afspraken met onze businessklanten en boekt deze in, in de agenda van de accountmanagers wiens agenda jij beheert. Je stuurt een vast team aan.

Professionele vaardigheden

  • Klachten behandelen
  • Een tekst of een gesprek simultaan omzetten
  • Producten en diensten voorstellen
  • De vraag van de klant analyseren
  • Identiteit en gegevens van de gesprekspartner controleren
  • Bestellingen registreren
  • Telefonische oproepen ontvangen
  • Gegevens registreren
  • Helpdeskvragen behandelen
  • De dienst na verkoop verzekeren
  • Klanten en prospecten contacteren
  • Tickets beheren in een helpdesk systeem
  • Voorbereiding van een bestelling
  • Administratief beheer
  • Dienst na verkoop
  • Service Level Agreement (SLA)
  • Telecommunicatie-apparatuur
  • Typologie van klanten
  • Conflictvoorkoming en -beheersing
  • Software voor klantenbeheer (CRM)
  • Communicatietechnieken
  • Helpdesk ticketsysteem
  • Telefonisch onthaal
  • Kostprijsberekening
  • Kantoorsoftware
  • Principes van klantvriendelijkheid
  • Wet marktpraktijken en consumentenbescherming (WMPC)
  • General Data Protection Regulation (GDPR)
  • Kwaliteitscontrole
  • Algemene boekhouding

Persoonlijke vaardigheden

  • Stressbestendigheid
  • Flexibiliteit
  • Overtuigen
  • Communiceren
  • Resultaatgerichtheid
  • Plannen en organiseren
  • Assertiviteit
  • Commercieel inzicht
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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on EURES job mobility portal's form

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    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

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    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

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  6. The interview in your calendar

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Why it works

3×

more interviews than doing it yourself with ChatGPT.

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  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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By hand5–10
With CV Rocket100
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