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Open nowPosted 13 hours ago

Customer Support Specialist

Florida Window & Door

Where
Lake Worth Beach, FL, United States
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Your applicationOpen nowCustomer Support SpecialistFlorida Window & Door · Lake Worth Beach, FL, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Florida Window & Door's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 13 hours ago

The posting

FULL TIME POSITION Monday to Friday 8am to 5pm. $20/hour.

Florida Window and Door is the 19th largest Home Improvement company in the Nation! We serve the state of Florida, specializing in the installation of residential Impact Windows and Doors.

We are currently looking for a Customer Support Specialist who thrives on building strong relationships and delivering exceptional service. This role is ideal for someone who enjoys heavy phone communication, is detail oriented, and takes pride in helping customers feel informed and supported throughout their project journey.

Key Responsibilities:

  • Serve as the primary point of contact for customers via phone, providing clear, accurate, and friendly updates.
  • Use our internal client database to retrieve project information. Coordinate with internal departments to gather and relay project details to our customers. Update client database with information communicated to our customers.
  • Compose and send professional responses to customer inquiries using Outlook.
  • Accurately complete permit application forms for various municipalities and counties, ensuring all customer and property information is correct and current.
  • Mail out permit documents to customers for signatures and track their return.

Requirements

Qualifications:

  • High school diploma or equivalent required.
  • Minimum of 2 years of general office/clerical experience.
  • Preference for experience in customer service via phone, email, and in-person in an office setting.

Required Knowledge, Skills, and Abilities:

- Strong command of business English, spelling, and grammar.

- Proficient in word processing and data entry.

- Experience using a CRM platform

- Ability to compose accurate and effective correspondence.

- Excellent interpersonal skills and ability to work collaboratively.

- Preference for candidates with basic knowledge of construction business processes.

Benefits

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
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One press. We do the rest.

  1. A CV for this posting

    Written against Florida Window & Door's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Florida Window & Door's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Florida Window & Door's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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  • Who got the interview, and who heard nothing

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