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Open nowPosted 1024 days ago

Customer Service Agent - Kundenservice (m/w/d)

flughafen-memmingen-gmbh23 open roles

Where
Memmingen
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Your applicationOpen nowCustomer Service Agent - Kundenservice (m/w/d)flughafen-memmingen-gmbh · Memmingen
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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.0%30 days
This job: posted 1024 days ago

The posting

Das machst du bei uns

  • Du bist erster Ansprechpartner am Infoschalter für alle Passagiere und Besucher
  • Du hilfst Passagieren bei Fragen vor dem Abflug und nach der Ankunft
  • Du bist verantwortlich für den telefonischen Kundenservice und betreust Kundenanfragen per E-Mail oder Chatbot
  • Du betreust die Parkleitzentrale und bist Ansprechpartner bei Fragen oder Problemen rund um die Parkplätze
  • Du kümmerst dich um verlorene und gefundene Gegenstände (Lost and Found)

Das hast du im Gepäck

  • Du bist serviceorientiert und hast in diesem Bereich berufliche Erfahrungen
  • Du hast ein gepflegtes Erscheinungsbild und trittst souverän auf
  • Du kannst dich auf Deutsch und Englisch verständigen
  • Du bist kommunikativ und schätzt direkten Kontakt zum Passagier und Kunden
  • Du siehst eine hohe Kunden- und Serviceorientierung als festen Bestandteil deiner täglichen Arbeit
  • Du schätzt es auch mal unter der Woche frei zu haben, da wir im Schicht- und Wochenenddienst arbeiten

Das erwartet dich bei uns

  • Ein interessantes Arbeitsumfeld in internationalem Kontext
  • Individuelle Weiterbildungs- und Entwicklungsmöglichkeiten
  • Betriebliche Alters- & Krankenvorsorge sowie JobRad
  • Steuer- und sozialversicherungsfreie Schichtzulagen
  • Vergünstigungen in der Reisebranche
  • Flache Hierarchien in einem dynamischen Unternehmen
  • Kostenfreies Parken
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