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Technical Support Solar & Energy

fronius128 open roles

Where
Monterrey
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Your applicationOpen nowTechnical Support Solar & Energyfronius · Monterrey
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The clock on this job

Early applications get read.

14.0% of postings close within 7 days. Measured by our own scanner across the market. fronius postings stay open a median of 23 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 14.0%7 days
  4. 22.5%14 days
  5. 38.3%30 days
  6. 59.0%60 days
This job: posted today

fronius median: 23 days open

The posting

Fronius es una empresa reconocida a nivel mundial por la calidad e innovación de sus productos y soluciones en las áreas de soldadura, energía solar y gestión de energía. Junto con más de 6,700 colaboradores en 30 países, trabajamos desarrollando soluciones inspiradoras para construir un mejor presente y un futuro sostenible.

Actualmente buscamos un(a) profesional para Technical Support Solar & Energy con experiencia en sistemas fotovoltaicos y un fuerte enfoque al cliente, para integrarse al equipo de Fronius México, con base en Santa Catarina, Nuevo León.

En este puesto, tus responsabilidades incluirán:

  • Brindar soporte técnico remoto a clientes sobre soluciones fotovoltaicas, especialmente inversores solares.
  • Guiar al cliente en instalación, puesta en marcha, diagnóstico de fallas, garantías y reparaciones.
  • Documentar información técnica de equipos y clientes en plataformas digitales.
  • Apoyar en la introducción de nuevos productos y en el diseño de sistemas fotovoltaicos.
  • Coordinar procesos de reparación y logística con clientes y servicios de mensajería.
  • Configurar e integrar soluciones Fronius en redes corporativas y residenciales.
  • Participar en capacitaciones, exposiciones y eventos informativos.
  • Compartir retroalimentación del mercado y mantener comunicación con equipos en México y Austria.
  • Mantener capacitación continua en productos y desarrollar soluciones técnicas para los clientes.

Buscamos profesionales con el siguiente perfil:

  • Residencia en la zona de Santa Catarina, Nuevo León.
  • Formación técnica o carrera concluida en electricidad, electrónica, ingeniería eléctrica o renovables
  • Capacidad para interpretar diagramas eléctricos y electrónicos.
  • Conocimientos básicos de normas y especificaciones eléctricas (deseable).
  • Inglés básico a intermedio.
  • Perfil orientado al servicio al cliente, con habilidades de comunicación y atención al cliente.
  • Experiencia inicial en soporte técnico o servicio al cliente (preferentemente).

¿Qué puedes esperar de Fronius?

  • Vacaciones desde el primer día de trabajo.
  • Esquema de trabajo flexible.
  • Permisos con goce de sueldo (días por enfermedad y asuntos personales).
  • Aguinaldo equivalente a 30 días de salario.
  • Vales de despensa.
  • Fondo de ahorro.
  • Seguro de gastos médicos mayores y menores.
  • Seguro de vida.
  • Diversas oportunidades de crecimiento y desarrollo profesional a nivel nacional e internacional.

Are you ready for Fronius? Apply online now and become part of the Fronius family!

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