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Open nowPosted 12 days ago

Learning Program Manager 3

GP Strategies20 open roles

Where
United States
Work mode
Hybrid
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Your applicationOpen nowLearning Program Manager 3GP Strategies · United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. GP Strategies postings stay open a median of 11 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 12 days ago

GP Strategies median: 11 days open

The posting

Job Description

An Account Lead’s primary outputs include:

  • Act as the “connector” between client, internal teams and partners
  • Act as primary liaison with client upper management and maintain positive working relationships to understand customer’s goals, objectives, and direction
  • Communicates alignment between projects and account or client-level initiatives, proactively identifies opportunities
  • Demonstrate a holistic understanding of and ability to articulate GP's profile, offerings, and value proposition for all GP operating groups
  • Proactively develop or supports the development of creative performance solution proposals based on a thorough understanding of customers’ business processes
  • Act as an escalation point for all project related issues and undertake aggressive measures to aid and assist in problem resolution
  • Provides leadership and motivation to the delivery team to ensure that the client's needs are met
  • Partner with a project manager to keep the project team, management and operations informed of project schedules, budget, scope and project risks and takes efforts to manage and minimize project risks
  • Effectively manage multiple priorities
  • Lead and facilitate meetings with internal resources and client meetings
  • Work with subject matter experts to support deliverables

Essential Duties and Responsibilities

  • Clearly and concisely articulate project or program structure and goals
  • Cultivate and nurture new and existing client relationships with the account
  • Communicate understanding of the programs and projects
  • Upon client intake request, draft preliminary budget range, document client’s expectation for timing and estimate project resource needs
  • Ensure project milestones are met and deliverables are on time, on/under budget and meet/exceed client expectations
  • Maintain visibility to projects and forecast financials as well as obstacles
  • Helps prepare the project team for internal and external team meetings and presentations
  • Lend ad-hoc support to various project teams, as necessary, during project implementation
  • Report feedback, concerns, comments and questions from the client to the project team
  • Travel to and work in the company’s office to attend meetings or travel to the client’s office for meetings
  • Travel to support off-site events that the team has created content for
  • Continuous education regarding learning and development industry trends

Experience

  • Working in the automotive industry, working with dealerships and the Field organization are a plus
  • Working directly with multiple clients for more than 2 years required
  • Working with project teams to complete projects daily
  • Bachelor’s Degree in related discipline preferred
  • Microsoft Office Suite including MS Teams, Excel, PowerPoint, Word and SharePoint required
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