The posting
Superhuman offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture..
Superhuman team members in this role must be based in San Francisco Bay Area, and they must be able to collaborate in person 2 days a week.
ABOUT SUPERHUMAN
Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Superhuman Docs’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com http://superhuman.com and about our values here https://blog.superhuman.com/our-values/.
THE OPPORTUNITY
Our Strategic Finance team is looking for a Senior Manager to lead financial planning, forecasting, and performance management for our self-serve (consumer) business. You'll go beyond the numbers to understand what drives them: analyzing user behavior, cohort dynamics, and product and market trends across all of our products, identifying growth opportunities, and helping leaders make informed investment decisions.
You'll be the primary finance partner to Growth alongside Product, Data, BUs, and Finance to evaluate performance and new opportunities. You'll assess how product and go-to-market decisions, including feature launches and marketing, forecast acquisition, conversion, retention trends, and ultimately ARR and revenue, while working with Data to strengthen the metrics and attribution behind the business.
This role offers the opportunity to work at the intersection of finance, product, and growth across a multi-product platform, with direct exposure to senior leaders and the Board. You'll bring strong forecasting and financial modeling skills, intellectual curiosity, and the ability to turn complex analysis into clear strategic recommendations.
In this role, you will:
- Serve as the primary strategic finance partner to Growth leadership bringing financial insight to our consumer business, evaluating growth opportunities, and developing clear recommendations on investment priorities and tradeoffs. Communicate them cross-functionally with BU stakeholders and leadership in operating reviews, executive discussions, and Board materials.
- Build and scale the Self-Serve ARR planning framework, including forecasting methodology, management reporting, and budget, forecast, monthly review, and long-range planning cadences that support timely decisions and accountability.
- Own the Self-Serve ARR forecast models and analyses, ensuring they are accurate, actionable, and delivered on time. Build and maintain the user-level and cohort models (acquisition, conversion, retention) that drive the forecast.
- Track daily month-to-date performance against forecast and goals; consolidate results across business units and communicate key drivers, risks, and opportunities in business reviews.
- Partner closely with Data to define and validate metrics and leading indicators, improve data quality and attribution, and establish a trusted source of truth.
- Partner with Paid Acquisition and marketing finance to connect cohort behavior to acquisition spend and unit economics.
- Develop clear recommendations on investment priorities and business tradeoffs, and communicate them cross-functionally with BU stakeholders and leadership in operating reviews, executive discussions, and Board materials.
- Assess how product, BU, and go-to-market decisions, including feature launches and their timing, change user behavior and affect ARR, revenue, and growth, and turn those insights into a forward-looking view for leadership.
- Improve forecasting and reporting processes, including moving toward rolling forecasts, using automation and AI where useful and validating outputs with sound judgment.
QUALIFICATIONS
- 8+ years of progressive experience in FP&A, strategic finance, corporate finance, investment banking, consulting, or a related field, including 3+ years partnering with product, growth, or business unit leaders. Top line revenue forecasting experience in a consumer business is a strong plus.
- Bachelor's degree in Economics, Finance, Math, Statistics, Engineering, Computer Science, or a related discipline, or equivalent experience.
- Advanced financial modeling skills, including the ability to build and stress-test flexible, assumption-driven models from ambiguous inputs that reflect a point of view, not just spreadsheet theory.
- Experience with user-level metrics such as conversion, retention, and churn, and with cohort analysis that connects user behavior to ARR and revenue.
- Proficiency in SQL, with the ability to work directly with data to validate metrics and build analyses.
- Excellent communication skills, including credible, structured storytelling for executives and cross-functional partners and the ability to zoom in and zoom out between detail and narrative.
- A track record of building trust and influencing results alongside a variety of stakeholder groups, including senior leaders, without formal authority.
- Analytical rigor, intellectual curiosity, and attention to detail, with the ability to synthesize information, decompose problems, and diagnose root causes using data and logic. Comfortable going deep on unit economics without losing the strategic question, and committed to accuracy in analysis and reporting.
- Demonstrated ability to use AI tools for analysis, research, or workflow automation, with good judgment in validating outputs.
- Team-oriented and self-directed, motivated by business outcomes and by being great at your craft in service of enabling them, with the ability to prioritize and drive complex workstreams in a fast-paced environment.
- Working knowledge of accounting principles and revenue recognition.
- Preferred: Experience with SQL, Python or R.
COMPENSATION AND BENEFITS
Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more:
- Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
- Disability and life insurance options
- 401(k) and RRSP matching
- Paid parental leave
- 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
- Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
- Annual professional development budget and opportunities
Superhuman takes a market-based approach to compensation, so base pay may vary by location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.
For more information about our compensation zones and locations where we currently support employment, please refer to this page https://superhuman.com/company/careers/compensation-zones. If a location of interest is not listed, please speak with a recruiter for additional information.
Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future.
WE ENCOURAGE YOU TO APPLY
At Superhuman, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).
