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Open nowPosted 392 days ago

客户成功(广东)

guanghe/ycsz51 open roles

Where
Shenzhen, Guangdong, Chinese Mainland
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Your applicationOpen now客户成功(广东)guanghe/ycsz · Shenzhen, Guangdong, Chinese Mainland
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 392 days ago

The posting

岗位职责: 1. 硬件部署与调试 - 负责硬件(平板、充电柜等)的入校安装、联网调试及验收。 - 排查现场技术问题(如网络兼容性、设备冲突等),确保交付质量。 2. 软件培训与落地 - 为学校教师、管理员提供软件系统(如教学平台、管理后台)的操作培训,制作简易操作指南。 - 收集用户反馈,协同产品团队优化功能设计。 3. 项目管理与协调 - 制定个性化交付计划,协调学校、公司等多方资源,确保按期完成交付。 - 组织开展校内教研活动,提升使用率。 - 处理突发情况,灵活调整实施流程。 4. 客户关系维护 - 定期与教师沟通,解决使用中的问题。 - 定期向校方汇报使用情况,提升客户满意度。 - 挖掘校方潜在需求,推动续费或增购。

任职要求 1. 大学本科学历 2. 1-3年工作经验 3. 有教育行业(如学校、教培机构)服务经验者优先;无经验但具备强动手能力+服务意识强者,可接受培训后上岗 4. 出色的沟通能力:能协调学校、公司等内外部多方人员,确保项目顺利交付 5. 高抗压性:适应学校作息(如早晚自习后交付)、多任务并行处理 6. 责任心:并发多项目,但仍能交付可靠结果

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