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Open nowPosted 16 hours ago

Senior Manager, Performance Optimization

Hawaii Medical Service Association92 open roles

Where
Honolulu, HI, USA
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Your applicationOpen nowSenior Manager, Performance OptimizationHawaii Medical Service Association · Honolulu, HI, USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Hawaii Medical Service Association's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market. Hawaii Medical Service Association postings stay open a median of 5 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 16 hours ago

Hawaii Medical Service Association median: 5 days open

The posting

  1. Lead and manage the function providing oversight of all matters relating to the maintenance and enhancement of internal operations processes and systems to support HMSA's operational and related programs.
  2. Governance and relationship oversight of service providers which includes ensuring all new benefits/processes are implemented accurately while corrective actions are also completed according to Service Levels Agreements (SLAs).
  3. Project management leadership for all improvement/corrective activities for the claims area. Includes working effectively with internal and external partners to ensure timelines and quality standards are achieved as expected.
  4. Develop and lead an effective unit by effectively recruiting, developing, managing performance, and motivating staff to meet organizational goals. Interview, hire, mentor, develop staff for the Internal Operations job family Implement creative recruiting techniques to address staffing needs Administer disciplinary actions and termination when necessary Identify training needs & oversee development of training programs Promote career growth through coaching and development opportunities Recognize achievements and inspire staff toward higher levels of performance and quality
  5. Performs all other miscellaneous responsibilities and duties as assigned or directed

#LI-Hybrid

  1. Bachelor's degree and six years of related work experience or an equivalent combination of education and experience.
  2. Four years of previous supervisory/management experience
  3. Strong interpersonal and communication skills.
  4. Expert project and process management skills
  5. Experience leading diverse teams to meet organizational goals
  6. Experience performing service provider governance
  7. Intermediate level knowledge of Microsoft Office applications. Including but not limited to Word, Outlook, and Power Point. Basic level knowledge of Excel.
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