The posting
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Job Description:
🚀 Export Supervisor | Marken, a UPS Company | Buenos Aires
At Marken, a leader in healthcare logistics, we are looking for someone to lead our air export operations and make sure every shipment arrives on time and at the highest quality. 🌍✈️
Opportunity overview
Marken, a UPS Company, is a logistics company specialized in healthcare and life sciences. We are looking for a leader to run Export operations at our Buenos Aires branch, ensuring service excellence, quality and regulatory compliance while collaborating with a global network of branches and commercial teams.
Key responsibilities
- Lead and develop the Export team, ensuring performance, productivity and on-time delivery.
- Ensure shipments are managed according to customer requirements, SOPs and quality standards.
- Monitor KPIs (OTP, POD, POB) and Maestro compliance, driving continuous improvement.
- Manage relationships with agents, carriers and suppliers.
- Resolve escalated complaints, incidents and non-conformances together with Quality (CAPA).
- Coordinate with Marken branches, HUB MEX, CTD and commercial teams.
- Ensure compliance with GDP, regulations and mandatory training.
- Identify business opportunities and share them with the Sales team.
Profile requirements (essential)
- Education: Tertiary or university degree in International Trade, Business Administration or a related field.
- Work experience: Team management and export experience, with hands-on operations exposure. Air freight experience.
- Technical knowledge: Export processes, systems and procedures; working with customs, airports and airlines; business and management principles.
- Tools: Office software suite.
- Language: Advanced English (essential).
- Skills: Autonomy, organization, written and verbal communication, analysis and planning, integrity, teamwork, empathy, people leadership and ability to work under pressure.
Desirable requirements
- 3+ years in similar roles.
- Pharmaceutical industry experience (particularly Clinical Research).
- Knowledge of logistics operations.
- Advanced Excel.
- Postgraduate studies in Clinical Research.
- English proficiency level (Proficiency / C2).
General vacancy information
- Location: Tortuguitas, Buenos Aires.
- Work model: On-site.
- Department: Operations.
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Employee Type:
Permanent
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