The posting
Who are we:
Heidelberg USA is a reliable and highly innovative partner to the printing industry. Our brand has been synonymous with quality and future viability for more than 170 years. This means that we are a company with a long tradition, but at the same time we help define the future trends in our industry thanks to state-of-the-art technologies and innovative business ideas. We are dedicated to our equipment, our technology, our associates, and our customers. Come join the team!
Are you looking for a challenge? That's what we offer!
Press Instructor
What We Are Looking For
The role of the Press Instructor is to educate customers on the operation of Manroland sheetfed presses, color measurement devices, and related peripherals to ensure equipment is operating as designed while delivering optimal customer satisfaction.
Customer Service is the cornerstone of our business, and the Press Instructor is expected to deliver personalized, consistent, competent, and proactive service support. The Press Instructor must always exhibit professionalism while representing the company and supporting customer success.
What You Will Do
- Provide training and instruction for customers on Manroland sheetfed press equipment and related technologies.
- Support successful commissioning and operator instruction during press installations.
- Train customers on print color management and optimization of makeready processes.
- Perform efficient troubleshooting during print application service calls.
- Communicate professionally with customers at all organizational levels regarding press operation, performance, and productivity improvements.
- Stay current with print application training, industry trends, and the latest software innovations.
- Promote training, consulting, software, and performance improvement services to customers.
- Provide support related to consumables and best practices for optimal press performance.
- Assist with onsite productivity evaluations and process improvement initiatives.
What You Need
- Travel: Continually (67% to 100% of the time). Candidates should reside within the Central United States and be located within a one-hour drive of a major airport. Preferred states include, but are not limited to: Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, Oklahoma, South Dakota, Texas, and Wisconsin.
- 3 to 5 years of experience operating and/or training on Manroland sheetfed presses.
- Strong knowledge of computers, including Windows, macOS, and networking.
- Proficiency with Microsoft Office Suite.
- Self-starter with the ability to resolve complex technical and operational challenges.
- Strong presentation and communication skills with the ability to train audiences at all levels.
- Ability to manage multiple high-priority projects and action items simultaneously.
- Basic math skills including addition, subtraction, multiplication, and division.
- Ability to use and calibrate job-related testing and measuring equipment.
- Ability to follow detailed service manuals, operating procedures, and training documentation. Familiarity with basic hand tools is required.
Location
Central United States (IL, IN, IA, KS, MI, MN, MO, NE, ND, OH, OK, SD, TX, WI)
Pay Range
$65,000 - $75,000
ADA: Heidelberg will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
OSHA: Heidelberg provides a workplace free from serious recognized hazards and complies with standards, rules and regulations issued under the OSH Act. Heidelberg examines workplace conditions to make sure they conform to applicable OSHA standards. Heidelberg ensures employees have and use safe tools and equipment; and properly maintain such equipment.
EEO/AA Statement: Heidelberg is committed to the principle of equal employment opportunity for all employees and applicants for employment, and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Heidelberg are based on business needs, job requirements and individual qualifications, without regard to race, creed, color, religion or belief, national, social or ethnic origin, citizenship status, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, protected veteran, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Heidelberg will not tolerate discrimination or harassment based on any of these characteristics.
Pay Transparency Nondiscrimination Provision: Heidelberg will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Good to know: Rarely are there candidates who fulfill all requirements 100%. Even if you don't fulfill all requirements, we look forward to receiving your application in any case.
