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Open nowPosted 184 days ago

User Operation

hellotalk/index47 open roles

Where
Ho Chi Minh City, Ho Chi Minh, Vietnam
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Your applicationOpen nowUser Operationhellotalk/index · Ho Chi Minh City, Ho Chi Minh, Vietnam
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11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: posted 184 days ago

The posting

  • Strategy & Growth: Formulate and implement localized operation strategies focused on User Acquisition, Retention, and Active Engagement.
  • Localized Execution: Drive end-to-end operational projects, including Content, Events, and Community management tailored to Vietnamese user habits.
  • HQ Collaboration: Maintain close alignment with the Chinese Headquarters to ensure local actions remain consistent with the company's global direction and rhythm.
  • Data-Driven Optimization: Track core metrics (New users, Retention, Conversion) and analyze operational data to continuously optimize growth effectiveness.
  • Market Intelligence: Monitor the Vietnamese social media ecosystem and competitors' dynamics to provide strategic feedback and user insights.
  • Cross-team Synergy: Collaborate with Product, Design, and Marketing teams to ensure smooth project delivery.

Job Requirements - Bachelor’s degree; Marketing or related majors preferred. - Proven experience in User/Content/Growth Operations (Global/Overseas market experience is a plus). - Native Vietnamese with good English proficiency; Chinese is a big plus. - Strong analytical skills, goal-oriented, and able to thrive in a fast-paced environment. - Deep understanding of the Vietnamese social media ecosystem and local culture.

Nice to Have: - Basic communication or working knowledge of Chinese (Mandarin). - Basic video editing, shooting, or graphic design skills. - Platform Expertise: Familiar with Vietnam's mainstream social platforms and local content trends - Passion for language learning and cross-cultural communication. Working Time & Location - Hours: Monday – Friday, 08:30 – 17:30 (1-hour lunch break). Off on Saturdays & Sundays. - Location: - Initial Stage: Remote-friendly. - Upcoming Stage: Transition to onsite/hybrid in Ho Chi Minh City. Why Join Us? - Competitive Salary: Negotiable based on your experience and skills. - Foreign Language Environment: Daily interaction with an international team; a great chance to level up language skills. - Dynamic, innovative working environment within one of the world's top language platforms.

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