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Open nowPosted 2 hours agoWe saw it 93 min after it went up

Customer Service Representative

Helpware41 open roles

Where
Taguig, Philippines, Remote
Work mode
Remote
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Your applicationOpen nowCustomer Service RepresentativeHelpware · Taguig, Philippines, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Helpware's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market. Helpware postings stay open a median of 13 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 2 hours ago

Helpware median: 13 days open

The posting

Position Overview:

As a Customer Support Representative, you will collaborate with core team members and department heads to navigate customers' needs and deliver optimal results. We are looking for a candidate with a history of success interacting with customers, building strong relationships, and practicing customer advocacy. Our ideal candidate is eager to learn, strives for excellence, and is committed to building a long-term career.

Primary Responsibilities:

● Handle customer inquiries

● Provide information about our services

● Troubleshoot and resolve issues and concerns

● Document and update customer records based on interactions

● Develop and maintain a knowledge base of the evolving products and services

● Ensuring customer requests are handled in an appropriate and timely manner

● Provide cutting-edge service in a friendly, confident and knowledgeable manner

● Utilize various Helpware and client-based tools and applications for customer support

Qualification

● Previous experience in customer service, sales, or other related fields

● Ability to build rapport with customers

● Ability to prioritize and multitask

● Positive and professional demeanor

● Excellent written and verbal communication skills

● Golf or travel industry experience (not required)

● Logistics or transportation experience (not required)

● Ability to multitask and prioritize while remaining calm and pleasant

● Solid problem-solving skills

● Strong organizational skills

● Experience w/ consumer type apps and consumer type shopping

● Quick thinkers & able to adapt

● Courteous with customers

● Customer Service experience

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Helpware's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Helpware's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Helpware's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

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