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Open nowFirst seen 8 days ago

Host/Expo/Food Runner

Hilton Garden Inn Outer Banks10 open roles

Where
Kitty Hawk, NC
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Your applicationOpen nowHost/Expo/Food RunnerHilton Garden Inn Outer Banks · Kitty Hawk, NC

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Hilton Garden Inn Outer Banks's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: first seen 8 days ago

The posting

$14.00 per hour.

Host/Expo/Food Runner Job Summary: Responsible for helping to achieve ongoing guest satisfaction and team goals as a tool for continuous improvement. This is a hybrid position that includes host/hostess, expeditor, and food runner responsibilities. Responsible for guest service in the hotel restaurant, seating guest, rotating tables, plating/delivering food, and providing an exceptional experience.

The hours for this role are typically 7am-12/2pm (business dictates when you leave).

Hilton Garden Inn Outer Banks Company Benefits: (dependent upon hours/tenure/performance)

  • Paid Vacation
  • Paid Birthday
  • Time and a half pay for Holidays (Easter, Thanksgiving, Christmas)
  • Medical, Dental, and Vision plans
  • 401K Plan - Company matches up to 3%
  • Team Member Travel Program - highly discounted rates at Hilton Brand hotels
  • YMCA Corporate Discount
  • Monthly Incentives
  • Seasonal Bonuses
  • Continued Education Sponsor - Employees can earn Hospitality & Tourism certificates at local Community College
  • Employee Recognition and Appreciation Program
  • Employee Meal Program (Your meal is FREE if you're on the clock!) and other Restaurant Discounts

Essential Functions of Host/Expo/Food Runner:

  • Come to work at your scheduled time, ready to work, and in clean/approved uniform, closed toe non-slip shoes, and name tag.
  • Greet all guests warmly in a timely manner, alert servers of new tables.
  • Seat and rotate guests, know table numbers, and pour water.
  • Keep an accurate count of covers during your shift.
  • Straighten up host stand, empty trash and re-line with a trash bag.
  • Always know the specials and 86'd items.
  • Know the hours of the restaurant and when breakfast, lunch, happy hour, and dinner are served.
  • Know how to operate all wait staff equipment beverage machines, how to make coffee, and roll silverware during downtime.
  • Never leave the dining room empty handed. Take all plates, glasses, trash to the kitchen.
  • Assist wait and bar staff as needed.
  • Takes pride in plating food properly while executing perfect plate presentation, ensuring all necessary condiments and garnishments accompany the dish.
  • Delivers all food orders to waiting guests in a timely manner.
  • Respectful of all supervisors and co-workers, maintains good relationship with all employees.
  • Willing to assist others when able or needed.
  • Complete all opening and closing checklists.
  • Serve all guests quickly and efficiently.
  • Bus, clean, and reset all tables quickly for new customers.
  • Able to lift and carry large trays.
  • Remain calm, friendly and happy while in the front of the house or in ear shot of any guest.
  • Report any issue with fellow staff or guest's immediately to your Manager or Manager on duty.
  • Report any repairs needed that may be harmful to the guest or an employee immediately to your Manager or Manager on duty.

Guest Relations, Host/Expo/Food Runner:

  • Be ready available/approachable for all guests.
  • Take proactive effort when dealing with guest concerns.
  • Extend professionalism and courtesy to guests at all times.

Requirements for Host/Expo/Food Runner:

In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions, determined by the supervisor:

  • The hotel operates 7 days a week, 24 hours a day. Schedules must accommodate fluctuating business demands and associates, may be asked to work shifts other than those they prefer or normally work.
  • Carry out all reasonable requests by leadership team.
  • Comply with department uniform and appearance standards.
  • Must be capable of how to read, write, and speak English fluently.

OBX Resort, LLC DBA Hilton Garden Inn is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including age, sex, color, race, creed, national origin, religion, marital status, sexual orientation, political belief, or disability.

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