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Open nowFirst seen 8 days ago

Server

Hilton Garden Inn Outer Banks10 open roles

Pay
$7 an hour
Where
Kitty Hawk, NC
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Your applicationOpen nowServerHilton Garden Inn Outer Banks · Kitty Hawk, NC
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The clock on this job

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12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
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  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: first seen 8 days ago

The posting

Position is SEASONAL. Could become a year-round opportunity, based on performance.

Regular hourly pay (Mar-Nov) $4.00/hour plus tips.

Seasonal hourly pay (Dec-Feb) $7.25 per hour plus tips.

Looking to fill A.M. Server (6am-12pm) As always in the restaurant industry, business dictates when you leave.

COMPANY BENEFITS (dependent upon hours/tenure/performance)

  • Paid Vacation
  • Paid Birthday
  • Medical, Dental, and Vision plans
  • 401K Plan - Company matches up to 3%
  • Team Member Travel Program - highly discounted rates at Hilton Brand hotels
  • YMCA Corporate Discount
  • Monthly Incentives
  • Seasonal Bonuses
  • Continued Education Sponsor - Employees can earn Hospitality & Tourism certificates at local Community College
  • Hilton Schoolroom for remote learning - for employee's children (only during COVID)
  • Employee Recognition and Appreciation Program
  • Employee Meal Program and Meal Discounts

JOB DESCRIPTION: Responsible for helping to achieve ongoing guest satisfaction and team goals as a tool for continuous improvement. Responsible for guest service in the hotel restaurant, taking orders, and delivering an exceptional experience.

ESSENTIAL FUNCTIONS

  • Come to work at your scheduled time, ready to work, and in clean/approved uniform, closed toe shoes, and name tag.
  • Request time needed off 2 weeks in advance to allow time to cover regular shifts.
  • Communicate with Chef/Line Cooks on specials, individual menu items, soup of the day, allergies, desserts and 86's items.
  • Present specials, soup of the day, and 86'd items to guests when they arrive.
  • Have a full understanding of all menu items and what comes with all menu items.
  • Knowledge of basic bar drinks
  • Know how to clean and operate all server equipment, including PosiTouch.
  • Ability to ring all guest checks in, special request buttons, table numbers, and how to split a check.
  • Respectful of all supervisors and co-workers, maintains good relationship with all employees.
  • Willing to assist others when able or needed.
  • Complete all opening and closing checklists.
  • Polish water glasses for table set ups.
  • Serve all guests quickly and efficiently.
  • Bus all tables quickly and reset for new customers.
  • Able to lift and carry large trays.
  • Drive wine, appetizers and dessert sales if working evening shifts.
  • Remain calm, friendly and happy while in the front of the house or in ear shot of any guest.
  • Report any issue with fellow staff or guest's immediately to your Manager or Manager on duty.
  • Report any repairs needed that may be harmful to the guest or an employee immediately to your Manager or Manager on duty.
  • Never leave the dining areas empty handed. Grab something to take to the kitchen, plates, glasses and etc.

GUEST RELATIONS

  • Be ready available/approachable for all guests.
  • Take proactive effort when dealing with guest concerns.
  • Extend professionalism and courtesy to guests at all times.

OTHER REQUIREMENTS

In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions, determined by the supervisor:

  • The hotel operates 7 days a week, 24 hours a day. Schedules must accommodate fluctuating business demands and associates, may be asked to work shifts other than those they prefer or normally work.
  • Carry out all reasonable requests by leadership team.
  • Comply with department uniform and appearance standards.
  • Must be capable of how to read, write, and speak English fluently.

OBX Resort, LLC DBA Hilton Garden Inn is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including age, sex, color, race, creed, national origin, religion, marital status, sexual orientation, political belief, or disability.

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