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Open nowPosted today

Asst Director Housekeeping

Hilton Grand Vacations1,077 open roles

Where
Las Vegas, NV, United States
Work mode
On site
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Your applicationOpen nowAsst Director HousekeepingHilton Grand Vacations · Las Vegas, NV, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Hilton Grand Vacations's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market. Hilton Grand Vacations postings stay open a median of 13 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted today

Hilton Grand Vacations median: 13 days open

The posting

Job Description

Hilton Grand Vacations is looking for an Asst Director of Housekeeping to join the Cancun Resort Las Vegas team. Apply now to join our journey to success!

Our resort boasts 446 units, including spacious, well-appointed villas and penthouse suites. Guests can enjoy a cascading waterfall, four water slides, a grand swimming pool, and a poolside café for family fun. Additionally, a full range of spa services is available for those looking to escape and relax!

Extraordinary People, Exceptional Benefits:

  • Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
  • Recognition Programs and Rewards
  • Travel Discounts Program
  • Outstanding Paid Vacation Program and Paid Sick Days
  • Employee Assistance Program that supports your physical and mental wellbeing
  • 401(k) program with company match
  • Tuition reimbursement programs
  • Employee Stock purchase program
  • Numerous learning and advancement opportunities
  • And more!

Main Responsibilities:

As an Asst Director of Housekeeping you will be responsible for driving company success through performing the following tasks to the highest standards:

  • Assist the Director of Housekeeping with coordinating and managing all departmental Team Members in their various work assignments to ensure a department that is run efficiently and productively
  • Routinely inspect units and common areas to ensure they are in compliance with departmental standards
  • Supervise guest requests and complaints, resolving issues and coordinating efforts with other departments as vital to providing excellence in service
  • Assist in ensuring that an accurate inventory of linens and supplies is maintained
  • Ensures carpet and floor maintenance program is in compliance to standards
  • Ensure all assets, equipment, supplies and storage are accurately locked and secured
  • Assist with hiring, training, coaching of all staff under the direction of the housekeeping department and performs administrative tasks associated with maintaining proper documentation such as payroll timekeeping records, staff schedules, vacation hours, etc.
  • May investigate accidents and initiate accident reports, recommending appropriate corrective action
  • Ability to lead, direct and inspire team members to reach goals and objectives of department and HGV
  • Ensure all departmental staff is working safely and in accordance with OSHA regulations
  • Knowledge of proper use of all cleaners and cleaning equipment.
  • Ability to multi-task responsibilities and prioritize duties to meet deadlines and demands.
  • Adhere to corporate required purchasing policies and controls to include all outside contractor bids, budgets and schedules
  • Must be able to adjust to schedule changes and cover shifts on short notice in order to meet business demands.
  • Demonstrates excellence in service quality standards that affect guest satisfaction, responding to guests in a timely and professional manner. A courteous and professional demeanor must prevail when handling upset guests and difficult situations.
  • May be required to do other duties and special projects as assigned by your leader.

Key experience and Qualifications:

  • 3 years of prior supervisory experience
  • 3 years in a related housekeeping role
  • Excellent Organizational and interpersonal skills.
  • Good command of the English language in order to communicate both verbally and in writing with guests, owners and Team Members, and fully comprehend job assignments
  • Takes the right steps at the right pace to produce the right results.
  • Builds confidence in self and others with honest and dependable interactions.
  • Able to work a flexible schedule, including nights, weekends, and holidays.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Responsibilities

Main Responsibilities:

As an Asst Director of Housekeeping you will be responsible for driving company success through performing the following tasks to the highest standards:

  • Assist the Director of Housekeeping with coordinating and managing all departmental Team Members in their various work assignments to ensure a department that is run efficiently and productively
  • Routinely inspect units and common areas to ensure they are in compliance with departmental standards
  • Supervise guest requests and complaints, resolving issues and coordinating efforts with other departments as vital to providing excellence in service
  • Assist in ensuring that an accurate inventory of linens and supplies is maintained
  • Ensures carpet and floor maintenance program is in compliance to standards
  • Ensure all assets, equipment, supplies and storage are accurately locked and secured
  • Assist with hiring, training, coaching of all staff under the direction of the housekeeping department and performs administrative tasks associated with maintaining proper documentation such as payroll timekeeping records, staff schedules, vacation hours, etc.
  • May investigate accidents and initiate accident reports, recommending appropriate corrective action
  • Ability to lead, direct and inspire team members to reach goals and objectives of department and HGV
  • Ensure all departmental staff is working safely and in accordance with OSHA regulations
  • Knowledge of proper use of all cleaners and cleaning equipment.
  • Ability to multi-task responsibilities and prioritize duties to meet deadlines and demands.
  • Adhere to corporate required purchasing policies and controls to include all outside contractor bids, budgets and schedules
  • Must be able to adjust to schedule changes and cover shifts on short notice in order to meet business demands.
  • Demonstrates excellence in service quality standards that affect guest satisfaction, responding to guests in a timely and professional manner. A courteous and professional demeanor must prevail when handling upset guests and difficult situations.
  • May be required to do other duties and special projects as assigned by your leader.

Qualifications

Key experience and Qualifications:

  • 3 years of prior supervisory experience
  • 3 years in a related housekeeping role
  • Excellent Organizational and interpersonal skills.
  • Good command of the English language in order to communicate both verbally and in writing with guests, owners and Team Members, and fully comprehend job assignments
  • Takes the right steps at the right pace to produce the right results.
  • Builds confidence in self and others with honest and dependable interactions.
  • Able to work a flexible schedule, including nights, weekends, and holidays.

About Us

What makes Hilton Grand Vacations unique?

There’s nothing more rewarding than creating lifelong memories, for yourself and for others. And that’s what you’ll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us who we are and is part of our amazing global community of more than 14,000 Team Members. They are the talented and brilliant people who deliver memorable experiences for our Members and Guests every single day through their commitment and passion for who we are and what we do. As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we’re dedicated to recognizing, rewarding and supporting every achievement, however big or small. It’s all part of making incredible memories, together.

Find your path in a career that really matters, where you’ll truly belong. Join our growing, innovation-driven team today.

Be the heart of exceptional guest experiences by joining our resort operations teams. In each of our roles, from administration to recreation, you’ll be making people’s day every day. Whether you’re creating a beautiful atmosphere at our properties and resorts, or delivering a warm and friendly spirit that ensures each interaction with our Club Members and guests is a special one—your role on our resort operations Team will be essential in making lifetime memories for our guests.

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