The posting
Job Title: Accounts Receivable & Disputes Specialist
Job Type: Full-time | Full Onsite | Day Shift
Location: BGC, Taguig
Key Responsibilities
- Independently manage daily tasks for the assigned customer portfolio; monitor accounts through detailed financial analysis to achieve or exceed targets and metrics
- Reduce bad debt risk by driving collections across all receivables; assist with order management where needed
- Immediately escalate to management upon identifying significant account deterioration or critical disputes with potential bad debt exposure
- Handle customer queries received through various communication channels in a timely and efficient manner
- Support monthly and annual closing activities for timely closure
- Assist in training activities; update process SOPs and maintain an up-to-date portfolio account handbook
- Proactively identify and drive improvements in collections and dispute management processes
- Maintain the appropriate internal control environment and SOX compliance
- Undertake additional projects or activities as requested
Qualifications & Requirements
- Bachelor's degree in Accounting, Finance, Business Administration, Economics, or equivalent
- At least 3 years of relevant experience in Finance and/or Accounting, preferably in a multinational company
- Strong basic accounting skills, with emphasis on account reconciliation
- Proficient in Excel — XLOOKUP, VLOOKUP, Pivot Tables, and INDEX/MATCH
- ERP experience required; SAP strongly preferred
- Salesforce knowledge is an advantage
- Strong written and verbal English communication skills; experience managing global stakeholders is an advantage
- Excellent time management and organizational skills
- Lean Six Sigma certification is an advantage



