The posting
Job Title: Customer Marketing Agreements (CMA) Manager
Job Type: Full-time | Full Onsite | Day Shift
Location: BGC, Taguig
Key Responsibilities
- Manage, coach, and develop team members; set priorities aligned to evolving business needs
- Refine and improve procedures covering customer agreements, pricing governance, and end-to-end CMA management
- Drive cross-functional communication to influence behavioral change and demonstrate best practices
- Ensure all accrual provisions and payments are accurate, fair, justifiable, and processed on time
- Ensure CMA invoicing, credit memos, and debit memos meet agreed deadlines and customer expectations
- Review and prepare SOX controls; lead internal and external audit management
- Ensure balance sheet reconciliations for relevant accounts are prepared and reviewed
- Collaborate with Collections and Credit to reduce aged debt and resolve customer disputes
- Work closely with the Business Unit to drive effective deployment of CMA processes into the SSC
- Support the transition team in successfully migrating CMA activities in scope for the SSC
Qualifications & Requirements
- Bachelor's degree in Accounting, Finance, Business Administration, Economics, or equivalent
- At least 7 years of relevant experience in Finance and/or Accounting, preferably in a multinational company
- Minimum 3–4 years of leadership or people management experience
- Strong accounting foundation, with emphasis on account reconciliation and financial controls
- Proficient in Excel — XLOOKUP, VLOOKUP, Pivot Tables, and INDEX/MATCH
- ERP experience required; SAP strongly preferred
- Strong written and verbal English communication skills; confident presenting to and influencing senior stakeholders
- Excellent time management and organizational skills
- Lean Six Sigma certification is an advantage
- Power BI knowledge is an advantage



