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Open nowFirst seen 6 days ago

Customer to Cash (CTC) Senior Manager | Shared Services (Competitive Pay!)

HRTX1,672 open roles

Where
Taguig, Metro Manila, Philippines
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Your applicationOpen nowCustomer to Cash (CTC) Senior Manager | Shared Services (Competitive Pay!)HRTX · Taguig, Metro Manila, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on HRTX's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: first seen 6 days ago

The posting

Work Setup: Monday to Friday - Onsite, Dayshift Location: BGC, Taguig Industry: Shared Services

Key Responsibilities:

  • Lead and manage end-to-end Order to Cash processes, including credit management, billing, master data, and cash application.
  • Drive process standardization, automation, and continuous improvement initiatives across O2C.
  • Ensure accurate, timely, and compliant billing, collections, and cash application.
  • Manage and develop a high-performing team, providing coaching, mentoring, and performance feedback.
  • Collaborate with business units and stakeholders to resolve escalations and improve customer experience.
  • Monitor key performance indicators (KPIs) and implement action plans to meet or exceed targets.
  • Support ERP enhancements and O2C transformation projects.
  • Maintain robust governance, SOPs, and process documentation.

Qualifications:

  • Bachelors degree in Finance, Accounting, Business Administration, or related field; advanced qualifications are a plus.
  • Proven experience in end-to-end Order to Cash processes within a Shared Services or BPO environment.
  • Strong expertise in billing, credit management, master data, and cash application.
  • Strong analytical, problem-solving, and process improvement skills.
  • Advanced proficiency in ERP systems (SAP preferred) and Microsoft Office.
  • Excellent stakeholder management, communication, and influencing skills.
  • Experience driving automation and digital initiatives within finance operations is highly desirable.
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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on HRTX's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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  • Who got the interview, and who heard nothing

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