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Open nowPosted 16 hours ago

HVAC Service Dispatcher

HTS Engineering Ltd.178 open roles

Where
Houston, TX, USA
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Your applicationOpen nowHVAC Service DispatcherHTS Engineering Ltd. · Houston, TX, USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on HTS Engineering Ltd.'s own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. HTS Engineering Ltd. postings stay open a median of 20 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 16 hours ago

HTS Engineering Ltd. median: 20 days open

The posting

What You'll Be Responsible For

Coordinate and manage daily service schedules for a team of HVAC technicians. Dispatch technicians based on location, skill set, availability, and customer needs. Monitor job progress and adjust schedules throughout the day as priorities change. Communicate appointment confirmations, updates, and delays to customers and field technicians. Handle incoming service requests and assist customers with scheduling questions. Identify and prioritize emergency calls to ensure timely service. Maintain accurate customer records, equipment information, and work orders in the service management system. Work closely with the Service Manager and field team to maximize technician productivity and minimize scheduling gaps

What We're Looking For

At least 2 years of experience in dispatching, scheduling, or a customer-facing service coordination role HVAC, plumbing, electrical, restoration, or related home-services industry experience preferred Previous experience coordinating schedules for 8–15 field technicians is a plus Familiarity with FieldEdge or comparable field service management software strongly preferred Strong organizational skills and the ability to manage multiple priorities simultaneously Clear, professional communication skills, both written and verbal Comfortable navigating computer systems, scheduling platforms, and service software Ability to think on your feet, solve problems, and remain composed in a fast-paced environment Strong attention to detail and follow-through Dependable, professional, and willing to work collaboratively with the entire team

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3×

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