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Open nowPosted 7 hours ago

Analista de Suporte Junior

humtech39 open roles

Where
Recife, Pernambuco, BR
Work mode
On site
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Your applicationOpen nowAnalista de Suporte Juniorhumtech · Recife, Pernambuco, BR

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on humtech's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. humtech postings stay open a median of 7 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 7 hours ago

humtech median: 7 days open

The posting

🎯 Missão do Cargo Prestar suporte técnico inicial aos clientes da plataforma SaaS, garantindo resolução de dúvidas, acompanhamento de chamados e apoio no processo de implantação e uso do sistema de gestão de frotas.

💻 PRINCIPAIS ATIVIDADES:

  • Atender clientes via tickets, chamados e canais digitais.
  • Realizar suporte funcional da plataforma de gestão de frotas.
  • Apoiar clientes na utilização do sistema e resolução de dúvidas operacionais.
  • Registrar e acompanhar chamados no sistema interno.
  • Apoiar treinamentos básicos de usuários da plataforma.
  • Trabalhar em conjunto com equipe técnica e coordenação de suporte.

🔧 REQUISITOS OBRIGATÓRIOS:

  • Experiência com atendimento ao cliente ou suporte técnico.
  • Vivência com sistemas SaaS ou plataformas tecnológicas (diferencial).
  • Boa lógica operacional para entendimento de fluxos e processos.
  • Conhecimento básico em CRM ou sistemas de chamados.

💡 Perfil Comportamental

  • Perfil analítico e organizado.
  • Facilidade para aprender sistemas complexos (curva de rampagem longa).
  • Paciência e didática para atendimento a usuários.
  • Atenção a detalhes e foco em resolução de problemas.
  • Comprometimento com rotinas e processos estruturados.

🤝 DA NOSSA PARTE VOCÊ PODE ESPERAR:

  • Vale alimentação: R$ 858/mês;
  • Vale transporte;
  • Plano de saúde (pagamos um percentual do seu plano de saúde).
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One press. We do the rest.

  1. A CV for this posting

    Written against humtech's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on humtech's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    humtech's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

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