Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted yesterday

Customer Support Officer

iaceiz.fa.ocs.oraclecloud.com/CX_11,892 open roles

Where
Chennai, Tamil Nadu, India
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Support Officeriaceiz.fa.ocs.oraclecloud.com/CX_1 · Chennai, Tamil Nadu, India

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on iaceiz.fa.ocs.oraclecloud.com/CX_1's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market. iaceiz.fa.ocs.oraclecloud.com/CX_1 postings stay open a median of 3 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted yesterday

iaceiz.fa.ocs.oraclecloud.com/CX_1 median: 3 days open

The posting

Job Description

The Customer Support Officer in the CLM International department will be the primary point of contact for our global clientele, handling inquiries, troubleshooting issues, and delivering accurate information through email and live chat. This role requires strong communication skills, cultural sensitivity, and the ability to work collaboratively with cross‑functional teams to uphold Alldigi Tech's reputation for outstanding service.

Responsibilities

  • Respond to inbound customer emails and chat messages promptly and professionally.
  • Investigate and resolve product or service related queries for international customers.
  • Document all interactions in the CRM system with clear, concise notes.
  • Escalate complex issues to appropriate internal teams while following SLA guidelines.
  • Provide accurate information on policies, procedures, and product features.
  • Identify recurring problems and suggest process improvements to management.
  • Maintain up‑to‑date knowledge of company offerings and industry trends.
  • Collaborate with sales, technical, and billing departments to ensure seamless support.
  • Monitor and report on key performance metrics such as response time and CSAT.
  • Participate in regular training sessions and knowledge‑base updates.

Qualifications

  • High school diploma or equivalent; associate/bachelor's degree preferred.
  • 1+ years of experience in non‑voice customer support or similar role.
  • Excellent written communication skills in English; additional languages a plus.
  • Proficiency with email platforms, live‑chat tools, and CRM software.
  • Strong problem‑solving abilities and attention to detail.
  • Ability to work independently and as part of a remote international team.
  • Familiarity with SaaS products and basic technical troubleshooting.
  • Customer‑centric mindset with a commitment to high service standards.
  • Flexibility to work in shifts covering multiple time zones.
  • Basic computer literacy and proficiency in Microsoft Office or Google Workspace.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against iaceiz.fa.ocs.oraclecloud.com/CX_1's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on iaceiz.fa.ocs.oraclecloud.com/CX_1's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    iaceiz.fa.ocs.oraclecloud.com/CX_1's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.