The posting
Contract to start ASAP until 26-02-27 with a possible extension.
Full job description
Rough Sleeper Navigator – Teignbridge District Council
Hours: Full-time (37 hours per week)
Contract: Temporary contract from 23 November 2026 to 26 February 2027
Support Rough Sleepers into Safe, Sustainable Accommodation
We're recruiting an experienced Rough Sleeper Navigator to join Teignbridge District Council, based at Forde House / Head Office, TQ12 4XX.
This is a frontline housing and homelessness role supporting people who are rough sleeping or at immediate risk of homelessness. You'll work directly with individuals to understand their circumstances, build trust, coordinate support and help them access safe accommodation and relevant services.
The role requires strong engagement skills, resilience, safeguarding awareness and the ability to work collaboratively with housing teams, support providers, health services and other agencies.
About the Role
As a Rough Sleeper Navigator, you'll provide intensive, person-centred support to people experiencing rough sleeping.
You'll help individuals navigate housing pathways, benefits, health, support services and accommodation options, while maintaining accurate case records and working towards sustainable outcomes.
What you'll be doing:
- Engaging directly with people who are rough sleeping
- Building trusted professional relationships with individuals who may be difficult to engage
- Carrying out needs and risk assessments
- Developing and maintaining personalised support plans
- Helping clients access temporary and longer-term accommodation
- Supporting homelessness prevention and relief activity
- Working with Housing Options and homelessness teams
- Making referrals to health, substance misuse, mental health and support services
- Supporting clients with benefits, identification and other practical barriers
- Liaising with hostels, supported housing providers and landlords
- Coordinating multi-agency support for people with complex needs
- Monitoring progress and reviewing support plans
- Responding to safeguarding concerns appropriately
- Maintaining accurate case notes and outcome records
- Supporting clients to sustain accommodation
- Carrying out outreach work where required
- Working flexibly in response to urgent or changing needs
- Contributing to rough sleeping reduction and homelessness objectives
Requirements
We're looking for a resilient, compassionate and experienced housing or support professional with strong engagement skills.
You'll ideally have:
- Previous experience working in homelessness, rough sleeping, housing support or outreach
- Experience supporting people with complex and multiple needs
- Strong knowledge of homelessness and housing support services
- Good understanding of safeguarding
- Experience completing needs and risk assessments
- Ability to build trust with people who may be reluctant to engage
- Strong communication and interpersonal skills
- Experience working with statutory and voluntary-sector agencies
- Good case-management and record-keeping skills
- Ability to work calmly in challenging situations
- Understanding of trauma-informed and person-centred approaches
- Previous local authority or housing-sector experience would be advantageous
- Ability to work independently and manage a demanding caseload
- Eligibility to work in the UK
- Ability to provide relevant references/work history
- Ability to complete required safeguarding and pre-employment checks
Why Apply
- Opportunity to work with Teignbridge District Council
- Competitive Umbrella rate of £22.00 per hour
- Full-time 37-hour working week
- Meaningful frontline role supporting people experiencing rough sleeping
- Opportunity to work across housing, health and support services
- Chance to build further homelessness and outreach experience
- Temporary assignment through to February 2027
Benefits
- Weekly Pay
- Company Pension
- Ongoing Agency Support
Additional Information
Client: Teignbridge District Council
Job Title: Rough Sleeper Navigator
Location: Forde House / Head Office, TQ12 4XX
Positions Available: 1
Hours: 37 hours per week
Start Date: 23 November 2026
End Date: 26 February 2027
Contract Type: Temporary
Pay Rate: Umbrella: £22.00 per hour
Job Types: Full-time, Temporary contract
Pay: £22.00 per hour
Benefits:
- Company pension
Application question(s):
- Do you have previous experience working in homelessness, rough sleeping, outreach or housing support?
- Do you have experience supporting people with complex or multiple needs?
- Are you confident completing needs assessments, risk assessments and support plans?
- Do you have experience working with housing, health and voluntary-sector partners?
- Are you able to reliably travel to Forde House / Head Office, TQ12 4XX?
- Are you available to start from 23 November 2026?
Experience:
- Homelessness / Rough Sleeping Support: 1 year (required)
- Housing Support / Outreach: 1 year (preferred)
- Complex Needs / Safeguarding: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify iWork Recruitment Limited of any hirer who I do not want my details to be passed onto.
5309557-11-26
