Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 3 days ago

Ecom/ Commercial Director

Jaded London18 open roles

Where
London
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowEcom/ Commercial DirectorJaded London · London

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Jaded London's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.4%1 day
  2. 3.5%3 days
  3. 7.7%7 days
  4. 13.4%14 days
  5. 34.5%30 days
This job: first seen 3 days ago

The posting

  • Own the demand side of the P&L; in particular revenue and brand & marketing budgets / KPIs;
  • Lead eCommerce Trading - all visual merchandising of your stores from products to signposting and engaging content that makes a sale today, including the analytical and CRO tools that will help us unlock greater insight to build hypothesis to test and generate incremental output on our KPIs;
  • Lead Paid Media (Acquisition) team to align on activity, you need them to deliver high volume of high quality traffic to hit our objectives;
  • Lead all Customer Retention tactics and deliver best practice in eCRM, Segmentation, Customer Insight, Loyalty / VIP, community programmes and other emerging channels;
  • Set, monitor CPA/CaC and LTV by customer segment to deliver ‘profitable’ retention activity for Jaded London and establish KPIs for yourself/your team to work against;
  • Build, deploy and sustain Trading / Demand collaboration between all functions in the business, resulting in the business having clarity on short to medium term tactics, objectives;
  • Build a foundation to share more and better insight than our peer group / competitors with our 3rd party partners; make Jaded London famous with our partners at being the best at eCommerce.
  • Support and Challenge the Technology team to design, develop and deploy the tools you need to deliver your objectives;
  • Work closely with the Brand & broader Commercial / Sales teams and feed in tactical, irresistible offers / promotions into the Jaded London campaign calendar;
  • Work closely with Commercial / Finance Analyst/s to unlock, Customer Insight (through deep segmentation), Marketing Insight, Business Insight which leads to optimisation of your activity;
  • Hire, lead and coach a leading-edge team to help execute against goals;
  • Provide expertise on current eCommerce industry best practice, with CRO, CpA & LTV focus;
  • Keep up to date with eCommerce & CRO / Trading best practice of tomorrow through training, research etc;
  • Positively impact and influence internal stakeholders and external partners;
  • Effectively communicate and collaborate with Jaded London stakeholders;
  • Uphold Jaded London’s PLAYBOOK;
  • Think like a customer, all the time, every day.
  • Success in 6 months looks like:
  • Jaded London is on track to deliver annual net revenues of £70m in 2026/27. Whole business has clarity on strategic / tactical plan for 2027/28
  • Success in 2 years looks like:
  • Jaded London is on track to deliver >£70m annual net revenues
  • USA has become the largest contributor to sales and we’re expanding into new markets outside USA & UK
  • CpA : LTV increased by >50%
  • Increase net revenues while reducing costs (and improving customer experience) all possible for the right candidate :-)

Requirements

Experience:

  • 5+ years’ experience managing / leading a digital retail / ecommerce P&L, with experience in cross border fashion / apparel a major plus;
  • Full working / leading edge knowledge of demand creation through Social and Paid Media
  • Full working / leading edge knowledge of CRO techniques;
  • Full working / leading edge knowledge of CRM strategies and tactics to drive cLTV;
  • Great knowledge of Shopify+ and common 3rd party applications (Nosto, etc).
  • Global experience (USA, Europe)

Key Skills:

  • Natural born leader, who feels at ease managing a team of head’s of departments
  • Have great understanding of retail, e-commerce and marketing businesses
  • You’re a ‘natural retailer’; obsessed with delivering your promise to customers
  • CRO methodology is at the heart of everything you do
  • Have a proven track record as a commercial individual, who understands brand and customer (shopper)
  • Intellectual and emotional intelligence in balanced / equal measure
  • Understand how to maximise output in conversion activity where a mix of skill / talent types is required (data analysis vs creative visual merchandising and UX are quite different approaches)
  • Are a ‘subjective’ thinker in terms of ideas, following your instinct, but you’ll be used to using internal/external data to underpin your ideas with confidence
  • You are independent and self-directed but able to work and lead a team of creative individuals
  • Have superior analytical skills to track and manage performance
  • Have excellent interpersonal skills and the ability to persuasively sell ideas
  • A quick learner who can process lots of information and prioritise action
  • Effectively navigate and collaborate cross-functionally
  • Are an outcomes focused manager, with strong team orientation
  • Are bullish about Jaded London and its potential

Successful People at Jaded are:

  • Comfortable with being uncomfortable and up for regular change in tactics, actions and organisation
  • Used to start-up / scale-up cultures, which are super fast paced and unpredictable
  • Own it and make stuff happen
  • DO EXTRA - Champions do extra!
  • Think like a customer everyday.

Benefits

  • 50% Employee Discount
  • 24 days holiday per year (plus bank holidays)
  • A paid day off on your birthday
  • A paid moving day per year
  • Hybrid Working Arrangements - 1 day per week WFH
  • Pension Scheme
  • Bonus Scheme
  • Employee Assistance Programme for you and your family
  • £500 employee referral bonus scheme
  • Local Business Discounts (joe and the juice, cafés, fitness, beauty etc)
  • North-West London office location directly located next to good transport links
  • Casual office dress code (your style of dress is up to you, wear what you feel best in)
  • Fully-stocked kitchens and fridges (hello endless brekkie and snack supply, see ya afternoon munchies)
  • Regular Office Social Events (e.g. payday socials)
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Jaded London's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Jaded London's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Jaded London's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.