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Open nowPosted 13 days ago

OPERATIONS MANAGER

JGC Group79 open roles

Where
Ghana
Work mode
On site
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Your applicationOpen nowOPERATIONS MANAGERJGC Group · Ghana

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The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market. JGC Group postings stay open a median of 24 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 13 days ago

JGC Group median: 24 days open

The posting

Job Description

REPORTS TO:

Head of Operations

JOB LOCATION:

Achimota

KEY RESPONSIBILITIES

A. Operational Management

  • Manage daily operations of the transfer station, including receiving of waste, tipping, loading and compacting, transfer and discharge at final site.
  • Develop daily, weekly and monthly operational plans in line with waste volumes and service requirements.
  • Monitor waste throughput and ensure the station operates at optimum capacity.
  • Coordinate the activities of operational supervisors, equipment operators, drivers, flagmen, weighbridge personnel and other operational staff.
  • Ensure adequate manpower and equipment are available for each operational shift.
  • Minimize operational bottlenecks, congestion and unnecessary tricycle waiting time.
  • Establish and enforce standard operating procedures (SOPs) for all operational activities.
  • Ensure continuous improvement in operational processes and productivity.

B. Waste Flow and Throughput Management

  • Monitor incoming waste volumes and ensure efficient movement of waste through the facility.
  • Coordinate the movement of waste from the tipping floor to transfer vehicles.
  • Ensure efficient loading and dispatch of transfer trailers/trucks.
  • Monitor turnaround time of collection and transfer vehicles.
  • Prevent unnecessary accumulation of waste within the station.
  • Ensure appropriate segregation and handling of prohibited or special waste where applicable.
  • Maintain accurate operational records on waste received and transferred.

C. Fleet and Equipment Coordination

  • Coordinate with Fleet and Technical/Maintenance teams to ensure availability of operational vehicles and equipment.
  • Monitor utilization of loaders, trailers, trucks and other operational equipment.
  • Ensure equipment is operated according to approved procedures and manufacturers' requirements.
  • Report equipment defects and coordinate timely maintenance interventions.
  • Develop contingency arrangements for equipment breakdowns to minimize operational disruption.

D. Health, Safety and Environmental Management

  • Ensure strict compliance with health, safety and environmental requirements.
  • Conduct regular operational inspections and safety briefings.
  • Ensure employees use appropriate Personal Protective Equipment (PPE).
  • Identify operational hazards and implement corrective actions.
  • Investigate operational incidents and recommend preventive measures.
  • Ensure safe traffic management within the transfer station.
  • Ensure appropriate housekeeping and cleanliness of operational areas.
  • Ensure dust, odour, litter, noise, leachate and other environmental impacts are effectively controlled.
  • Work closely with the Head of Safety unit to maintain regulatory compliance.

E. People Management

  • Supervise, motivate and develop operational employees.
  • Prepare and manage staff rosters to ensure adequate shift coverage.
  • Monitor employee attendance, punctuality and productivity.
  • Set performance expectations for operational teams.
  • Conduct regular toolbox meetings and operational briefings.
  • Identify training and competency requirements for operational personnel.
  • Work closely with the Human Capital unit to address performance and disciplinary issues in accordance with company policies.

F. Customer and Stakeholder Management

  • Ensure reliable and timely service to tricycle operators, municipalities and other customers.
  • Monitor customer complaints relating to operational service delivery.
  • Resolve operational issues affecting customers and service providers.
  • Liaise with local authorities and other relevant stakeholders on operational matters.
  • Support initiatives aimed at improving customer satisfaction and service reliability.

G. Cost and Resource Management

  • Manage operational expenditure within approved budgets.
  • Identify opportunities to reduce fuel, overtime, maintenance and other operational costs.
  • Monitor resource utilization and eliminate wasteful operational practices.
  • Support annual operational budgeting and forecasting.
  • Provide management with reports on operational performance and cost drivers.

H. Reporting and Performance Management

  • Prepare daily, weekly and monthly operational performance reports.
  • Monitor key operational KPIs and initiate corrective action where performance falls below target.
  • Analyze trends in waste volumes, vehicle turnaround time, equipment utilization, downtime and productivity.
  • Maintain accurate operational records and documentation.
  • Provide management with recommendations for operational improvements.

I. Business Continuity and Emergency Management

  • Develop contingency plans for equipment breakdowns, excessive waste volumes, power failures, fire, accidents and other operational disruptions.
  • Coordinate emergency response activities within the operational area.
  • Ensure continuity of waste transfer services during operational disruptions.
  • Participate in emergency drills and business continuity exercises.

ADDITIONAL KNOWLEDGE, EXPERIENCE AND SKILLS REQUIRED

Education and experience:

  • Bachelor's degree in Operations Management, Engineering, Logistics, Waste Management, Business Administration or a related discipline.
  • A professional qualification in operations, logistics, waste management or related field is an advantage.
  • 5–8 years' relevant operational management experience.
  • Experience in waste management, logistics, fleet operations, manufacturing, industrial operations or a similar high-volume operational environment.
  • Experience managing shift-based teams and heavy-duty equipment.
  • Experience in KPI management, budgeting and operational reporting.

Technical competence:

  • Solid waste transfer station operations.
  • Waste flow and throughput management.
  • Fleet and equipment coordination.
  • Operations planning and scheduling.
  • Health, safety and environmental management.
  • Performance and KPI management.
  • Cost and productivity analysis.
  • Incident and emergency management.
  • Microsoft Office/Excel and operational reporting systems.

SOFT SKILLS REQUIRED

  • Strong leadership and people-management skills.
  • Decision-making and problem-solving ability.
  • Strong communication and interpersonal skills.
  • Ability to work under pressure and manage operational emergencies.
  • Results-oriented.
  • High level of integrity and accountability.
  • Strong planning and organizational skills.
  • Ability to drive continuous improvement.
  • Customer-focused mindset.
  • Team-oriented and collaborative approach.

Kindly send your applications to: [email protected] Deadline for application: Thursday, 29th October 2026 Please note that only shortlisted applicants will be contacted

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