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Open nowPosted 2 days ago

Assistant.e ADV / SAV / Commercial - 100%

job-room.ch86,007 open roles

Where
Bulle, FR, Switzerland
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Your applicationOpen nowAssistant.e ADV / SAV / Commercial - 100%job-room.ch · Bulle, FR, Switzerland

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.9%7 days
  4. 14.2%14 days
  5. 34.1%30 days
This job: posted 2 days ago

The posting

Ref 2581703 \| Date: 29 Sept 2026

Notre client est une entreprise suisse active dans la distribution de biens de consommation auprès des détaillants et distributeurs. Cette structure à taille humaine privilégie les partenariats durables, une logistique efficace et un service client de qualité.

ADV / SAV / Commercial (H/F/D) \- 100%

Vous traitez principalement les demandes des clients par e\-mail et par téléphone. Il s’agit d’un poste à 100 %, basé sur site à Bulle.

Vos principales responsabilités

* Saisie et suivi des commandes clients (EDI et e\-mail) dans l’ERP

* Traitement des demandes clients, principalement par e\-mail et par téléphone

* Gestion des dossiers SAV : retours, remplacements et remboursements, en collaboration avec les équipes internes et les partenaires externes

* Suivi de la création des pièces détachées et de leur approvisionnement

* Réception, suivi et mise en stock des pièces détachées dans le WMS

* Support administratif aux achats : création et mise à jour des articles dans l’ERP, suivi administratif, etc.

* Organisation et gestion de la base de données des photos et des manuels d’utilisation

* Participation à l’amélioration continue des processus administratifs

Votre profil

* Formation commerciale ou administrative, ou expérience équivalente

* Expérience réussie dans l’ADV, le service client, le SAV ou l’assistanat achats

* Excellente maîtrise des outils informatiques, notamment d’un ERP et de la Suite Office

* La maîtrise de l’environnement Mac constitue un atout

* Excellentes capacités rédactionnelles et aisance dans les échanges avec les clients

* Rigueur, sens de l’organisation et capacité à gérer plusieurs demandes simultanément

* Français langue maternelle

* Très bonne maîtrise de l’anglais, à l’oral comme à l’écrit (indispensable)

* Des connaissances en allemand constituent un atout

Nous vous offrons

* Un poste varié au sein d’une équipe à taille humaine

* Des responsabilités et une réelle autonomie

* Un environnement de travail agréable et des conditions attractives

* Une entrée en fonction idéalement au 1er décembre 2026, ou à convenir

* Un contrat à durée indéterminée (CDI)

Intéressé·e ?

Vous souhaitez rejoindre une entreprise à taille humaine dans laquelle votre polyvalence et votre sens du service pourront pleinement s’exprimer ? Nous nous réjouissons de recevoir votre candidature.

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