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Open nowPosted 7 days ago

Chef d'équipe Conseil Clientèle (h/f/d), 80-100%, Winterthour / hybride

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Where
Winterthur, ZH, Switzerland
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Your applicationOpen nowChef d'équipe Conseil Clientèle (h/f/d), 80-100%, Winterthour / hybridejob-room.ch · Winterthur, ZH, Switzerland
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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 7 days ago

The posting

  • 24 septembre 2026
  • 80 - 100%
  • Durée indéterminée
  • Winterthur

Ce que vous accomplissez :

  • Assurer l-atteinte qualitative et quantitative des objectifs à l-aide d-indicateurs pertinents
  • Développer et mettre en œuvre des propositions d-optimisation ainsi que lancer les mesures correspondantes
  • Diriger et faire évoluer une équipe de 12 à 16 collaborateurs
  • Être l-interlocuteur/trice pour les demandes complexes des assurés, des prestataires et des autorités ainsi que participer activement aux projets
  • Former et coacher les nouveaux et les collaborateurs existants sur les connaissances spécialisées et les contenus de l-Association de formation en assurance (VBV)

Pourquoi vous réussissez :

  • Formation commerciale de base ou qualification équivalente, avec formation continue achevée dans le domaine de l-assurance sociale et/ou maladie
  • Certificat professionnel en assurance obligatoire, de préférence formation continue au niveau HF ou FH
  • Connaissances approfondies en service clientèle dans le domaine de l-assurance ainsi qu-expérience en gestion d-équipes
  • Maîtrise courante de l-allemand et de l-anglais à l-oral et à l-écrit ; la connaissance du français ou de l-italien est un atout
  • Compétences avérées en conseil, excellent sens du service, grande flexibilité et forte culture digitale

Parmi nos conditions de travail progressistes figurent notamment :

  • Modèle flexible de temps de travail annuel avec au moins 5 semaines de congés
  • Bureaux modernes situés en zones urbaines
  • Réglementation généreuse pour le télétravail
  • Participation au paquet d-assurance maladie
  • Contributions à la caisse de pension bien supérieures au minimum légal
  • Programme de formation soutenant et possibilités de carrière variées : sanitas.com/kundenberatung
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