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Open nowPosted 16 days ago

Chef/fe de rang / Commis de rang

job-room.ch86,007 open roles

Where
Zermatt, VS, Switzerland
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Your applicationOpen nowChef/fe de rang / Commis de rangjob-room.ch · Zermatt, VS, Switzerland

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The clock on this job

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Share of postings closed within
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  2. 3.4%3 days
  3. 7.9%7 days
  4. 14.2%14 days
  5. 34.1%30 days
This job: posted 16 days ago

The posting

 Assist with mise en place and table preparation  Deliver dishes and assist during service  Clear tables and maintain cleanliness of the restaurant  Support the service team as needed  Guarantee exceptional guest experience and consistent luxury service standards.  Ensure full compliance with hygiene, safety and quality standards, including HACCP and LQA standards, and drive continuous improvement.  Ensure the proper daily service protocols and standards.  Regularly review and update guest CARDEX profiles.  Build guest loyalty and develop the clientele; promote the hotel’s.  Do everything possible to anticipate and meet guests’ requests.  Ensure proper compliance with applicable health and safety regulations.  Inform management of any “abnormal” situation regarding safety or risks of accidents involving guests or colleagues.  Prepare and organize the assigned service station or the restaurant  Welcome and advise guests on menu and wine selections  Take orders and ensure accurate service delivery  Coordinate with kitchen and bar teams  Guarantee exceptional guest experience and consistent luxury service standards.  Ensure close coordination between service teams, kitchen teams.  Ensure full compliance with hygiene, safety and quality standards, including HACCP and LQA standards, and drive continuous improvement.  Ensure the proper daily service protocols and standards.  Participate in and oversee daily billing and cash handling procedures.  Handle guest complaints in a professional and prompt manner to guarantee 100% guest satisfaction.  Regularly review and update guest CARDEX profiles.  Build guest loyalty and develop the clientele; promote the hotel’s.  Do everything possible to anticipate and meet guests’ requests.  Ensure proper compliance with applicable health and safety regulations.  Inform management of any “abnormal” situation regarding safety or risks of accidents involving guests or colleagues.

Team Management  Lead, inspire and develop the Demis-Chefs de Rand and Commis de Rang  Ensure that the LQA standards are respected.  Build a culture of professionalism, teamwork, accountability and guest-focus.

General  Able to help the other F&B outlet if needed.  Take a solution-oriented approach.  Serve as an ambassador of MRH’s values and company culture, ensuring alignment at all levels.  Proactively support the development of the hotel’s reputation through innovation, guest satisfaction and service excellence.

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