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Open nowPosted 35 days ago

Collection specialist - Swiss-German speaker

job-room.ch86,007 open roles

Where
Geneva, GE, Switzerland
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Your applicationOpen nowCollection specialist - Swiss-German speakerjob-room.ch · Geneva, GE, Switzerland

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  4. 14.2%14 days
  5. 34.1%30 days
This job: posted 35 days ago

The posting

  • 3-month contract
  • Immediate start

About Our Client ##

Our client is a significant company based in Geneva.

Job Description ##

The Collection specialist - Swiss-German speaker will have the following responsibilities:

  • Call all customers who have not made any payments for several months
  • Correct any errors in contact information in the database and confirm with the customer that they will resolve the delinquency. Resend unpaid invoices so the customer can pay them
  • In the most critical cases, work with management to evaluate options for gradual debt repayment versus terminating the contract and initiating legal action
  • Maintain an Excel spreadsheet listing completed and ongoing actions
  • Provide feedback with recommendations on the best way to handle "long-standing" delinquent accounts in the future, particularly by developing a communication script for client interactions (initial contact and follow-up exchanges, best calling strategy to reach clients) in preparation for the upcoming outsourcing of this activity to a collection agency

The Successful Applicant ##

The Collection specialist - Swiss-German speaker should bring the following background and experience:

  • Customer friendly, Good commercial sense, easy to interact by phone with customers in Swiss-German
  • Experience dealing with subscriptions or retail customers
  • Agile and quick learner
  • General knowledge of credit collection, bookkeeping requirements, and usage of excel.

What's on Offer ##

International company.

Quote job ref

JN-082026-7090526

Job Function

Accounting, Audit & Advisory, Tax and Treasury

Specialisation

Accounts Receivable

Industry

Business Services

Where

Geneva

Contract Type

Interim

Job Reference

JN-082026-7090526

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