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Open nowPosted 36 days ago

Consultant ServiceNow - Technology Strategy & Transformation

job-room.ch86,007 open roles

Where
Zürich, ZH, Switzerland
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Your applicationOpen nowConsultant ServiceNow - Technology Strategy & Transformationjob-room.ch · Zürich, ZH, Switzerland

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This job: posted 36 days ago

The posting

Basic information ###

Business line

Technology & Transformation

City

Zurich

Experience level

Graduate

Working time percentage

80% - 100%

Date published

25-Aug-2026

Req \#

24789

Job description ###

Location: Zurich Switzerland  

Work Pattern Percentage: 80-100%

Advance cutting-edge business areas with your expertise 

Deloitte Consulting, you support organizations together with our other specialists in technology strategy and transformation to develop strategies and implement systems that create business value and drive performance. 

Deloitte is a ServiceNow Global Elite Partner and supports over 7,000 organizations worldwide in transforming their operations through the automation of enterprise workflows and integrated AI. 

Together, you orchestrate IT Service Management, Workflow Automation, and Digital Transformation initiatives with ServiceNow as the central platform - from strategic planning to operational excellence. 

You shape digital transformations that change organizations - and make a real difference in the process. 

How you can make an impact 

You are not just an implementer of requirements - you are a consultant of solutions. In this role:

 

  • Advise executives and operational teams to solve their most complex IT and business challenges 
  • Design ServiceNow solutions that automate processes, increase efficiency, and create real business value 
  • Lead transformation projects - from strategy and design through implementation and beyond 
  • Learn continuously from experienced partners and develop yourself into a sought-after consulting expert 
  • Grow with us: Your expertise in ServiceNow and consulting opens doors to national and international projects and career opportunities 

Who are we looking for? 

Must-Have:

  • Is interested to do ServiceNow Consulting and studied Information Systems Management 
  • Fluent German and Englisch - You communicate confidently with German-speaking clients but also with international Clients 
  • Functional expertise - You understand business requirements and can translate them into ServiceNow -language- 
  • Business Analyst mindset - You think in processes, not just features 
  • Nice-to-Have (but very welcome): 
  • IT understanding - You know IT processes, ITIL fundamentals, or IT Service Management 
  • Consulting experience - You have already worked on client projects or in consulting environments 
  • 1-3 years of practical experience with ServiceNow (ideally in ITSM, ITOM, CSM, or Workflow modules) or similar automation platforms 
  • Certifications - ServiceNow Certified Application Developer or Administrator 

Your Personality! 

  • Motivated to go the extra mile - You see challenges as opportunities, not obstacles 
  • Not a 9-to-5 mentality - You're ready to invest in project success  
  • Hungry to learn - You're curious, actively develop yourself, and want to build consulting skills 
  • Customer-focused - You understand that your work has real impact on business. Customer value is at the centre of what you do! 
  • Team player - You enjoy working with colleagues, clients, and cross-functional teams 
  • Agile mindset - You always take responsibility for your actions 

Your team 

By joining the team of our Zurich office, you will be integrated into a diverse bunch of congenial colleagues right from the start. We take your further development seriously and offer you a comprehensive internal and external training programme. You will also benefit from our expertise in a deep understanding of technology, coupled with excellent communications skills and broader business understanding. Look forward to working together with some of the largest organisations in Switzerland and the world to introduce the change that really makes an impact for their business. 

Life at Deloitte 

At Deloitte, your ideas create impact and spark meaningful change for our clients, people and society. Your unique expertise, background and perspective helps us find new ways into the most complex challenges so we can brighten the futures of those our work affects. At Deloitte, you can build a career that inspires and energises you. At Deloitte, you can choose your impact.  

In Switzerland, we provide-industry-specific services in the areas of Audit & Assurance, Tax & Legal, Strategy, Risk & Transactions Advisory, and Technology & Transformation.-With close to 3,000 employees at six locations, we serve companies and organisations of all sizes in all industry sectors. We offer meaningful and challenging work, an inclusive and supportive environment where you can be your best self and where you will never stop growing. You will benefit from flexible and hybrid working conditions, wellbeing and parental programmes as well as many opportunities to connect, collaborate and learn.  

Join us and become part of a global network of like-minded people dedicated to making a difference, whether by addressing climate change or improving 100 million futures by 2030. Want to know more about opportunities at Deloitte? Visit-www.deloitte.com/ch/careers. 

How to apply 

We look forward to hearing from you! Please click on "apply now" to submit a complete application, including CV, cover letter, references and degree certificates.  

If you have any questions, please contact Pieter-Jan at [email protected].  

\*We consider all qualified applicants for employment regardless of race, ethnicity, religious beliefs, gender, sexual orientation, gender identity, national origin, age or disability, in accordance with applicable law. Research shows that women are less likely to apply for roles unless they match all the criteria; don-t hold yourself back - apply today.  

We do not accept applications from recruitment agencies for this position.  

© 2026. For information, contact Deloitte AG. All rights reserved. Deloitte AG is an equal opportunities employer.

Requisition number: 24789

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