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Open nowPosted 16 days ago

Coordinateur Service Client Fr-All-Ang 60-80% (h/f/d)

job-room.ch86,007 open roles

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Your applicationOpen nowCoordinateur Service Client Fr-All-Ang 60-80% (h/f/d)job-room.ch

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Early applications get read.

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Share of postings closed within
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  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 16 days ago

The posting

  • Temps partiel
  • Langues Fr-All-Ang

About Our Client ##

Notre client est une PME opérant dans le secteur industriel. L'entreprise, située dans la région de La Glâne, se distingue par son engagement et son approche sur-mesure envers ses clients qui sont de grandes multinationales.

Job Description ##

En tant que Coordinateur Service Client, vous aurez les responsabilités suivantes :

  • Gérer les demandes clients par téléphone et par e-mail ;
  • Assurer le suivi des commandes de manière autonome et coordonner avec les équipes Supply Chain et Production et des Livraisons dans une dimension internationale ;
  • Établir les factures et suivre les paiements ;
  • Maintenir à jour les données clients dans le système interne ;
  • Coordonner avec les différents départements pour répondre aux besoins des clients ;
  • Traiter les réclamations et proposer des solutions adaptées ;
  • Préparer des rapports et des statistiques sur les activités clients ;
  • Apporter un support administratif à l'équipe commerciale ;
  • Participer à l'amélioration des processus internes pour optimiser le service client.

The Successful Applicant ##

Vous avez le profil suivant :

  • Post-apprentissage d'employé de commerce ou profil Bachelor en commerce/administration ;
  • Vous maîtrisez les trois langues: le français, l'anglais et l'allemand (niveau B2 minimum - vous êtes capables de travailler dans ces trois langues) y compris l'une des langues à un niveau impeccable (C2) ;
  • Vous êtes disponible immédiatement ;
  • Maîtrise des outils informatiques ;
  • Capacité à gérer plusieurs tâches simultanément avec précision ;
  • Esprit orienté vers le client et sens des priorités.

What's on Offer ##

Notre client vous offre :

  • Une opportunité de rejoindre une PME conviviale ;
  • Un poste ayant du sens et de l'impact direct auprès du business et d'une multitude d'acteurs internes et externes ;
  • Un environnement de travail dynamique, offrant et demandant agilité et flexibilité ;
  • Une expérience valorisante dans un secteur industriel intéressant et auprès de clients importants.

Quote job ref

JN-062026-7050607

Job Function

Office & Management Support

Specialisation

Sales Administration

Industry

Industrial / Manufacturing

Where

Glâne

Contract Type

Interim

Job Reference

JN-062026-7050607

Job Nature

Home Office

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