The posting
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
As an Amazon Field Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance.
Amazon's vision is to be the world's most customer-centric company, and this role is key to that vision. As an Amazon Critical Infrastructure Engineer, you will be leading projects to fit out our data centers to meet ever-evolving customer needs as we continue expanding our fleet to hyper-scale. As an ideal candidate you: * Possess Strong Engineering Judgement and are able to provide recommendations despite uncertainty/ambiguity. * Possess excellent communication and writing skills, attention to detail, maintain high quality standards. * Organized and have the ability to set priorities and meet deadlines and budget * Have experience solving problems with engineered solutions. * Have experience managing engineering projects and consultants. * Build trust and relationships with different stakeholders (e.g., Operations, Controls, Construction, Design, Commissioning, Product Managers, Technical Program Managers, ). * Are adaptable and inclined to get into the field to see things up close. * Excited about a mix of office and field work.
**Key job responsibilities **
You will be the ‘go to’ engineering resource for your region when technical advice is needed, and will use your subject matter expertise and engage with diverse teams to:
- Perform design and equipment submittal review for new Data Centers in your region.
- Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.
- Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.
- Own the conceptual design for existing data center upgrades and design-solutions, which add capacity, improve availability, increase efficiency and sustainability.
- Interface with internal data center operations team, data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.
- Work on concurrent projects, sometimes in multiple geographical regions.
- Initiate and lead engineering audits including on-site visits within Amazon’s data centers. Produce reports outlining risks with recommended mitigations and remediation.
- Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.
A day in the life Each day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.
If you meet these qualifications, exude passion, and enjoy the challenge of innovative projects at hyper-scale, this job is for you!
**About the team **
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
**Diverse Experiences **
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
**Work/Life Balance **
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
**Inclusive Team Culture **
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
**Mentorship and Career Growth **
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic qualifications * Business-level fluency in written and spoken English * Willing to travel between Data Center sites, and internationally if required * Bachelor's degree in Mechanical Engineering or Electrical Engineering or equivalent * Experience with mission critical facilities engineering including but not limited to the following sectors: data centers, power generation, oil & gas facilities. (Experienced Engineer). Preferred qualifications * Possess data analytics skills, data querying skills/language, scripting, and comfort with working in vast amounts of data in new and evolving environments * Direct experience with the design, construction, operation, or maintenance of mission critical facilities, especially data centers. * Experience as resident engineer or hands-on (in the field) design consultant or owner’s engineer. * Knowledge of building codes and regulations for your region. Experience reading, interpreting, and creating construction drawings, specifications, and submittal documents. * Ability to carry design concepts through exploration, development, and into deployment/mass production. * Basic understanding of both mechanical and/or electrical equipment/design related to data centers (Including but not limited to: uninterruptible power sources, diesel generators, electrical switch gear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers [air-cooled and water-cooled], pumps, cooling towers, heat exchangers, CRAHs, fans, air economizers, water treatment, etc...). * EPMS/SCADA/BMS Controls system experience (software and/or hardware) * Business-level fluency in written and spoken German and English Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
