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Open nowPosted 14 days ago

Customer Care Consultant

job-room.ch86,007 open roles

Where
Rapperswil SG, SG, Switzerland
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Your applicationOpen nowCustomer Care Consultantjob-room.ch · Rapperswil SG, SG, Switzerland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on job-room.ch's own form.

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 14 days ago

The posting

--- base: / meta-keywords: meta-viewport: width=device-width, initial-scale=1.0 ---

Customer Care Consultant (Billing) ==================================

Du hast grosse Freude am Kontakt mit Menschen und willst einzigartige Kundenerlebnisse schaffen? Zudem interessierst du dich für digitale Themen und bist sprachgewandt? Dann könnte diese Stelle vielleicht genau das Richtige für dich sein!

Beratung und Support machen für uns den grossen Unterschied und heben uns spürbar von unseren Mitbewerbern ab. Damit wir genügend Zeit für die vielseitigen Anliegen unserer Kundschaft haben, arbeitet rund die Hälfte unserer Mitarbeitenden im Kundensupport.

Als Consultant im Customer Care Billing berätst du unsere Kundschaft bei administrativen Anliegen wie Rechnungen, Inhaberwechseln und Zahlungsmethoden und sorgst damit für eine reibungslose Abwicklung und ein angenehmes Kundenerlebnis.

Deine Aufgaben ------------------

  • Du unterstützt unsere Kundinnen und Kunden in buchhalterischen und administrativen Belangen telefonisch und schriftlich.
  • Du übernimmst regelmässig die Stellvertretung am Empfang und sorgst für einen professionellen und herzlichen ersten Eindruck.

Dein Profil ---------------

  • Du bringst Erfahrungen im kaufmännischen Umfeld mit oder hast die Handelsschule abgeschlossen. Alternativ hast du in einem dienstleistungsorientierten Bereich gearbeitet, wobei du dir sehr gute PC\-Kenntnisse angeeignet hast.
  • Du kommunizierst fliessend in Deutsch – schriftlich sowie mündlich.
  • Grundkenntnisse in der Buchhaltung sowie erste Erfahrungen mit SAP sind von Vorteil.
  • Du bist kommunikativ, flexibel, belastbar und packst gerne mit an.
  • Dich bringt so nichts aus der Ruhe und Routineaufgaben machen dir Spass.

Job\-Benefits -----------------

  • Moderne, hybride Arbeitsmodelle (inkl. Home\-Office, Workation etc.)
  • Pauschale für ÖV, Parkplatz oder Home\-Office
  • Übernahme der Kosten für Handy\-Abo und Beteiligung an Sport\-Abos
  • 5, 6 oder bis zu 8 Wochen Ferien (je nach dem, wie lange du bei uns «an Bord» bist)
  • Unterstützung bei Weiterbildungen
  • Topmoderne Büros inkl. Kaffeebar, Entspannungsräume, Gamezimmer etc.
  • Ein tolles und starkes Team mit familiärem Umgang

![Hostpoint AG]()

* Hostpoint AG Neue Jonastrasse 60 8640 Rapperswil SG

*

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