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Open nowPosted 2 days ago

Customer Service

job-room.ch86,007 open roles

Where
Lausanne 25, VD, Switzerland
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Your applicationOpen nowCustomer Servicejob-room.ch · Lausanne 25, VD, Switzerland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on job-room.ch's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.9%7 days
  4. 14.2%14 days
  5. 34.1%30 days
This job: posted 2 days ago

The posting

Customer Service (F/H/N) Vous êtes le point de contact privilégié entre les clients, les partenaires et les équipes internes, en assurant un accompagnement de qualité dans la gestion des dossiers de financement tout en garantissant une expérience client fluide, professionnelle et orientée solutions. Customer Service (F/H/N) Notre client est un acteur international du secteur financier, reconnu pour son expertise et son engagement auprès des entreprises. Il accompagne ses clients dans leurs projets de croissance en proposant des solutions adaptées à leurs besoins, au sein de secteurs variés tels que l'industrie, le transport, les technologies, la santé et l'énergie verte. Missions Vous accompagnez les clients et partenaires tout au long du cycle de vie des dossiers de financement. Vous assurez un rôle d'interlocuteur privilégié auprès des clients, fournisseurs et partenaires. Vous coordonnez les différentes étapes des dossiers, de l'émission de l'offre jusqu'à la contractualisation. Vous garantissez la qualité et la conformité administrative des dossiers. Vous apportez un support quotidien aux équipes commerciales et contribuez activement à la satisfaction client. Vous répondez aux demandes clients avec réactivité et professionnalisme. Vous gérez des dossiers complexes nécessitant rigueur, organisation et sens du détail. Vous participez au traitement des sujets liés aux assurances et au suivi administratif des contrats. Vous collaborez étroitement avec les équipes nationales Profil du candidat Vous justifiez d'une expérience réussie dans la relation client dans un environnement B2B, idéalement de services. Vous disposez d'une excellente capacité à gérer plusieurs dossiers simultanément avec méthode et précision. Vous démontrez une forte orientation client et un excellent sens du service. Vous appréciez les échanges quotidiens avec des interlocuteurs variés et savez créer des relations de confiance. Vous faites preuve d'autonomie, de proactivité et d'un réel esprit d'équipe. Vous possédez une fibre commerciale et une intelligence relationnelle développée. Vous maîtrisez parfaitement le français (C1\), d'allemand (B2\) et/ou d'anglais (C1\) Conditions et Avantages Vous rejoignez une entreprise solide opérant sur des marchés dynamiques et en pleine évolution. Vous occupez une fonction centrale avec une forte exposition aux clients et partenaires. Vous bénéficiez d'un poste varié combinant relation client, coordination, support commercial et gestion de dossiers. Vous profitez d'horaires flexibles et d'un modèle de travail flexible. Vous disposez d'un parking accessible 24h/24\. jpideddc944jm jpit0731jm jpiy26jm

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