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Open nowPosted 5 days ago

Customer Service / Order Management Specialist 100%

job-room.ch86,007 open roles

Where
Burgdorf, BE, Switzerland
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Your applicationOpen nowCustomer Service / Order Management Specialist 100%job-room.ch · Burgdorf, BE, Switzerland
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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.9%7 days
  4. 14.2%14 days
  5. 34.1%30 days
This job: posted 5 days ago

The posting

Zur Verstärkung unseres Teams suchen wir eine(n)

Deine Aufgaben:

  • Du betreust unsere Kunden kompetent in allen operativen Belangen – von der Bestellung bis zur Auslieferung und Verrechnung
  • Du koordinierst Kundenaufträge, Projekte, Speditionsabklärungen
  • Du organisierst die Bereitstellung von Kundenmustern
  • Du erstellst gemeinsam mit Kunden Umsatzplanungen und Forecasts und stimmst diese intern ab
  • Du pflegst Stammdaten, Spezifikationen sowie Produkt\- und Materialinformationen
  • Du unterstützt das Customer\-Service\-Team mit deinem Fachwissen
  • Du arbeitest eng mit Verkauf, Business Development, Produktion, Planung und weiteren Fachbereichen zusammen
  • Du stellst eine reibungslose Kommunikation und Koordination über die verschiedenen Prozesse hinweg sicher

Dein Profil:

Kaufmännische Ausbildung oder vergleichbare QualifikationMehrjährige Erfahrung im Customer Service, Auftragsmanagement oder einem ähnlichen UmfeldErfahrung in Pharma, Healthcare oder Export von VorteilOrganisationstalent, analytisches und vernetztes DenkenSelbstständige, strukturierte und zuverlässige ArbeitsweiseAusgeprägte Kunden\- und DienstleistungsorientierungFreude an der Zusammenarbeit mit verschiedenen FachbereichenPragmatische und lösungsorientierte Persönlichkeit, welche sich bei Veränderungen, unerwarteten Herausforderungen oder Prioritäten nicht aus der Ruhe bringen lässtSehr gute Deutsch\- und Englischkenntnisse in Wort und SchriftSicherer Umgang mit MS Office

Unser Angebot:

Eine spannende und verantwortungsvolle Aufgabe in einem dynamischen UmfeldViel Raum für Eigeninitiative und persönliche EntwicklungEin kollegiales, motiviertes und teamorientiertes ArbeitsumfeldZusammenarbeit in einem engagierten Team mit kurzen Entscheidungswegen

Interessiert?

Dann freuen wir uns, dich kennenzulernen! Wenn du gerne Verantwortung übernimmst, den Überblick behältst und gemeinsam mit Kunden und internen Teams Lösungen voranbringst, freuen wir uns auf deine Bewerbungsunterlagen per E\-Mail.

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