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Open nowPosted 38 days ago

Front Office Manager/in

job-room.ch86,007 open roles

Where
Meisterschwanden, AG, Switzerland
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Your applicationOpen nowFront Office Manager/injob-room.ch · Meisterschwanden, AG, Switzerland
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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on job-room.ch's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.9%7 days
  4. 14.2%14 days
  5. 34.1%30 days
This job: posted 38 days ago

The posting

Aufgaben: Verantwortlich für einen reibungslosen & effizienten Ablauf im operativen Tagesgeschäft

Herzliche Gästebetreuung und aktiver Verkauf unserer Hotelzimmer

Anlaufstelle für jegliche Hotelinformationen (Spa, Anlässe und Unternehmungen)

Gästeerlebnis von der Anfrage, Check-in bis zur Verabschiedung

Förderung Packages und Angebotsgestaltung in Zusammenarbeit mit der Balance Familie

Restaurant-Reservierungen

Kontrolle Gästekorrespondenz und Anreisevorbereitung

Gutscheinverwaltung, Debitorenmanagement, Tagesabschlüsse

Reklamationshandling

Zusammenarbeit und Unterstützung des Yield- & Revenue Managers

Hauptverantwortlich für den Bereich Reservierung & Empfang, inkl. Ausbildung der Lernenden

Kontrolle der Qualitätsstandards & Fördern von Qualitätsbewusstsein im Team

Rekrutierung neuer Mitarbeitenden, Durchführung von Schulungen

Erstellen von Arbeitsplänen inkl. Ferienplanung

Führen, motivieren und weiterentwickeln des Reservierungs- & Empfangsteams sowie der Lernenden

Anforderungen: Abgeschlossene Ausbildung, Weiterbildung in der Hotellerie

Führungserfahrung in einer ähnlichen Position ist ein Muss

Abgeschlossener Berufsbildnerkurs von Vorteil

Sehr gute MS-Office Kenntnisse, Vorkenntnisse im PMS MEWS von Vorteil

Bereitschaft zu Wochenendeinsätzen und unregelmässigen Arbeitszeiten

Überblick und Humor auch in hektischen Situationen

Sehr gute Deutsch- und Englischkenntnisse von Vorteil

Herzlichkeit, Freude am Gästekontakt und am Verkauf mit guten Umgangsformen

Organisationstalent und bereichsübergreifende Teamfähigkeit runden Ihr Profil ab

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