Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 24 days ago

IT 1st und 2nd Level Supporter:in 100% [Ref:2426]

job-room.ch86,007 open roles

Where
Raum Bern, BE, Switzerland
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowIT 1st und 2nd Level Supporter:in 100% [Ref:2426]job-room.ch · Raum Bern, BE, Switzerland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on job-room.ch's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 24 days ago

The posting

IT 1st und 2nd Level Supporter:in (a) 100% \[Ref:2426\] Freestar\-Informatik AG ist seit 1998 auf dem Markt erfolgreich tätig. Durch beständiges Wachstum und Erweiterung der Kernkompetenzen, bietet Freestar\-Informatik AG seiner Kundschaft ein vielseitiges IT\-Dienstleistungs\- und Beratungsportfolio. Für unsere Kundschaft suchen wir laufend IT Fach\- und Führungskräfte. Dabei legen wir höchsten Wert darauf, dass Bewerbende, Kundschaft und Job optimal zusammenpassen. Zur Unterstützung unserer namhaften Kundschaft im Raum Bern, sind wir laufend auf der Suche nach Freundlichen, Engagierten und Zuverlässigen Persönlichkeiten als IT 1st und 2nd Level Supporter:in (a) 100% \[Ref:2426\] Ihre Aufgaben Entgegennehmen und Klassifizieren von Anfragen via Telefon und Webtickets sowie erste Fehleranalyse Eigenständige Störungsbehebung per Remote Support und Beratung zu Microsoft\-Arbeitsplatzsystemen Weiterleiten von komplexen Anfragen an den 2nd Level Support und Einleitung von Eskalationsverfahren Durchführen einfacher Installations\- und Wartungsarbeiten an PCs, Peripheriegeräten, Netzkomponenten und Kommunikationsmitteln Erstellen von Anleitungen sowie kontinuierliche Verbesserung der Supportprozesse Ihr Profil Abgeschlossene Ausbildung im Informatikbereich (Berufslehre, Maturität, Studium) oder mindestens drei Jahre Erfahrung im First\- oder Second\-Level\-Support Sehr gute 1st\- und 2nd\-Level\-Support\-Kenntnisse Fundierte IT\-Kenntnisse in der Büroautomation, insbesondere in MS Office, UCC, Windows 11, M365 und MDM Profunde Erfahrung in der Bearbeitung von Störungen und Anfragen Microsoft\-Zertifizierung MS\-900 (M365 Fundamentals), AZ\-900 (Azure Fundamentals) oder eine vergleichbare offizielle Microsoft\-Zertifizierung von Vorteil Deutschkenntnisse Niveau C2 und ösisch\- oder Italienischkenntnisse Niveau B2 zwingend notwendig Ihre Chance Inspirierende und motivierende Arbeitsumgebung Angenehmes Arbeitsklima, das zu Wohlbefinden und Erfolg beiträgt Offenheit für eine kooperative und dynamische Zusammenarbeit Details zu dieser Stelle Stellenantritt per sofort oder nach Vereinbarung Arbeitsort Raum Bern Temporär unbefristetes Anstellungsverhältnis Vollzeitstelle 100% jpid20a66ecjm jit0728jm jiy26jm

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against job-room.ch's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on job-room.ch's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    job-room.ch's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.