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Open nowPosted 31 days ago

IT - Field Supporter / IT Supporter (alle)

job-room.ch86,007 open roles

Where
Langenthal, BE, Switzerland
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Your applicationOpen nowIT - Field Supporter / IT Supporter (alle)job-room.ch · Langenthal, BE, Switzerland
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.9%7 days
  4. 14.2%14 days
  5. 34.1%30 days
This job: posted 31 days ago

The posting

Ihr Aufgabenbereich Bearbeitung von IT-Support-Anfragen inkl. eigenständiger Fehleranalyse und -behebung bei Soft- und Hardware – direkt vor Ort Installation, Konfiguration und Wartung von Clients, mobilen Geräten und Peripherie sowie Software-Updates und Patch-Management Unterstützung bei Hardware-Rollouts, Arbeitsplatz-Setups, Umzügen und Inventuren Verwaltung von Benutzerkonten, Berechtigungen in Active Directory, Azure AD und M365, inklusive SSO und Multi-Faktor-Authentifizierung (MFA) Betreuung und Überwachung von IT- und OT-Systemen inkl. Sicherstellung der Netzwerkverfügbarkeit, Fehleranalyse und Eskalation Durchführung von Schulungen sowie Erstellung von Anleitungen und Self-Service-Guides zur Förderung der IT-Selbsthilfe Optimierung von IT-Support-Prozessen, Service-Standards und Pflege der IT-Dokumentation sowie Wissensmanagements Betreuung und Begleitung von zwei Lernenden

Ihr Profil Abgeschlossene Ausbildung als Informatiker EFZ mit kontinuierlicher Weiterbildung Mindestens 5 Jahre Erfahrung im ICT-Bereich Vertiefte Kenntnisse im Microsoft-Umfeld, Windows 11, Microsoft 365 und Azure Cloud Services Service- und lösungsorientierte Arbeitsweise, hohe Belastbarkeit und selbstständiges Arbeiten Kommunikationsstark, pflichtbewusst, kundenorientiert und teamfähig Ausgeprägtes Qualitäts- und Sicherheitsbewusstsein Deutsch C1 und Englisch B2 Ausbildung zum Berufsbildner

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